5416 error code
Hey;
I have a brand registration on amazon, but I get this error code when trying to install a product, what could be the reason?
37 replies
Seller_7VbclcPFFRTnc
5416 is usually when the barcode number already exists in the catalogue
are your barcodes from GS1 ?
Seller_QE6QwovSQHliA
yes from gs1. Get this error when I do not enter a brand name and use a different barcode;
We’ve identified potential matches for the products you listed. Before attempting a listing, please search the Amazon.com catalog to see if an existing listing is available. If your product is not yet available and needs to be listed with a new ASIN, please contact Seller Support.
Seller_QE6QwovSQHliA
Yes, I checked, but there were no other products in the ean codes I used.
what should I do sir:(
Seller_QE6QwovSQHliA
Yes, we have trademark registration. We use the same brand in gs1.
Seller_QE6QwovSQHliA
I just try to upload a product but I get an error whether I enter my brand name or not. I tried different ean codes and I still get an error, is there a problem with my account?
Seller_QE6QwovSQHliA
When I don’t enter my own brand, I enter a random brand.
Seller_QE6QwovSQHliA
You may not create new ASINs for the brand pharmasani. If you believe the product you want to sell is not currently in the Amazon catalog and should be added as a new ASIN, please copy and paste the following URL in a separate window and complete the form: https://sellercentral.amazon.com.tr/hz/approvalrequest?restrictionScope=CONTRIBUTION&brandName=pharmasani&brandId=1420673&operationFilter=create_asin----- this is my brand why do i need permission?
Seller_QE6QwovSQHliA
yes, we are trademark registered, we write the brand name correctly, but we could not find the source of the problem. We looked with the amazon support team but still couldn’t find a solution.
Seller_QE6QwovSQHliA
yes we have registered a brand on amazon too
Seller_wI7EFzw2vRfSV
if you recently obtained these codes it can sometimes take time for amazon to regsiter them despite the error code you’re getting as i got the same one and my codes now work what were previously showing that error