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Seller_uE3yT0CVhftqM
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Seller_AJVL4eyKUPo5h
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Seller_eivkMlUVdrT37
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Seller_uE3yT0CVhftqM
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A-Z claim is a mistake.
by Seller_uE3yT0CVhftqM

Order: 402-4808003-8357909

We have provide all tracking information for the buyer. But buyer still ask a compensation. The buyer didn't give us the phone number.

If buyer doesn't get package. It could be only have been stolen by the courier.

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Seller_AJVL4eyKUPo5h
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Label print orientation 4x 6
by Seller_AJVL4eyKUPo5h

how i set my label size to a 4 x 6

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Seller_v2gwMBCAVKDVt
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ASIN Reinstated After Blade Review – Now Inactive Again with Conflicting Support Responses
by Seller_v2gwMBCAVKDVt
Amazon replied

We’re really hoping someone can help or point us in the right direction.

Last week, one of our ASINs was flagged and placed under review for being considered a blade. After the review, the ASIN was reinstated and everything seemed resolved.

However, today the same ASIN has suddenly gone inactive again. Seller Support is now telling us we are not approved for the category, and they’re giving us this message:

“We are not accepting applications to sell:

Other rp_3p_offer in New, Used, Refurbished, Collectible condition(s)

Other Outdoors category in Refurbished, Collectible condition(s)”

After doing some digging, it seems this is once again related to Amazon’s policies on bladed items — even though we already went through the review and were reinstated.

The frustrating part is that Seller Support just keeps replying with the exact same generic message, without addressing the fact that the ASIN had previously been approved.

We’d really appreciate any guidance or escalation advice from those who’ve been through this. Thanks in advance! Please can someone help

@Seller_mIRnuhdx7l5sN

@Seller_Udi0JNbTrsmUV

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Seller_L0EHepXseJnOh
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No Access to a+ premium content
by Seller_L0EHepXseJnOh

Despite we meet all eligibility criteria for A+ Premium content we still dont have access to it.

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Seller_v95ofRqZhdBb3
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New Seller - We are not accepting applications to sell
by Seller_v95ofRqZhdBb3

Hi Amazon;

SKU: 5070003542901

Looking for some help here please. My listing has suddenly become inactive, asking to fix listing issue, request approval:

We are not accepting applications to sell:

Other Industrial & Scientific category in Refurbished

condition(s)

Other Medical Products in New, Used, Refurbished,

Collectible condition(s)

What should I do please? If can’t request approval, how to claim my inventory back and sent to my address, from Amazon Fulfilment Centres?

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Seller_eivkMlUVdrT37
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Provided LOA, Invoice, Payment Proof – Still Suspended – $12,000 Withheld
by Seller_eivkMlUVdrT37

Hello fellow sellers,

I feel obligated to share this experience due to the extremely unfair treatment I have received from Amazon.

About 8 months ago, my account was deactivated. Amazon requested full documentation for reactivation, and I fully complied by submitting:

Supplier Invoice

Order confirmation

DHL Signed Proof of Delivery

Bank Payment Proof

Authorization Letter (LOA) directly from the brand owner

➔ All documents are perfectly consistent — matching product names, quantities, supplier and payment details, and delivery addresses.

Important to note:

The ASIN in question was never sold.

No orders, no customers, no complaints.

The listing remained completely inactive.

Despite all this, Amazon still refused to reinstate my account without any valid explanation.

To make the situation worse, on the same day, Amazon sent two contradictory emails:

One email said: "We validated your LOA."

Another email said: "We could not verify your LOA."

How can sellers trust a system that contradicts itself and punishes full compliance?

I am currently facing over $12,000 being unfairly withheld for 8 months — without a single sale, without violating any policies, and after fully cooperating with every request.

This is not just poor service; this is systematic mistreatment and bad faith conduct against honest sellers.

Has anyone else experienced similar contradictions or unjust account holds despite full compliance?

Any advice on further escalation steps would be greatly appreciated.

Thank you for reading.

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Seller_UkYN1iRyyYzaX
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Food and Product Safety
by Seller_UkYN1iRyyYzaX
Amazon replied

One of my top selling ASIN's was removed 5 days ago due to a food and product safety issue, I believe this was because of an allergic reaction from a customer although this has never been confirmed (Only confirmed when I tried to list a variant of this product around the same time).

All documents sent to Seller Support, letter from the manufacturer, test reports, product labels etc. The case has been transferred to their internal team for information.

Any advice on how to get this product reinstated? I have lots of subscribe and save subscriptions and obviously the ranking will be destroyed by now. There is nothing wrong with the product, I don't understand how 1 customer report can cause this.

CASE 10953364832

@Seller_XUNeUuvrQDpgP@Seller_DNQGSsdC7DccM@Seller_gAhPNiLrkfTcr

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Seller_vf7d0eq5mZhGu
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Customer accidently left a negative feedback & amazon not removing it.
by Seller_vf7d0eq5mZhGu

Hi @Sakura_Amazon_ @Sarah_Amzn @Julia_Amzn — we need help with a feedback issue.

Case ID: 10988596572

Order ID: 026-7921537-1831558

Item was delivered on March 8, 2025, at 10:47 AM with proof of delivery (photo + signature) submitted to Amazon.

The customer never contacted us, didn’t request a refund, nor claimed non-delivery — this strongly suggests the negative feedback was left by mistake.

Despite providing all evidence, Amazon hasn’t removed the feedback. We kindly request your assistance in resolving this.

Thank you so much for your support!

Kind regards,

Anthony

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Seller_51Trj4jpVFZCy
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Weird Trademark infringement issue.
by Seller_51Trj4jpVFZCy
Amazon replied

Right now. We are dealing with a really weird Trademark infringement issue.

A Seller with a Logo without word registered as trademark. Reported our 2 listing with 2 different reason.

We have our own listing with our own brand name and designed the product ourselves from scratch.

First one is for Counterfeit Without a Test Buy (Which They suppose to have a patent for the design) They only provided their trademark (Which we don't use their trademark at all.)

Second one is for Trademark on Product (Which they suppose to have registered word they only applied with Logo) Again we don't use their trademarked logo or word.

I gave Amazon a call last week and today. Only thing they say they will look into. I don't understand How Amazon taking action without checking the trademark and patents to other sellers. Really shouldn't be that easy to kill competition.

@Seller_mIRnuhdx7l5sN @Seller_iTgjdgiRqiPsn @Seller_DNQGSsdC7DccM @Seller_TSXM2A5nxWSuH @Seller_hnDMgUKxMh1V4

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Seller_Ya3AVHhWOGsaE
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Bank account verification pending
by Seller_Ya3AVHhWOGsaE

I recently added a new bank account to my account for disbursements. I provided the bank statement required and it has now been over 2 weeks with no communication or verification. I’ve attached a photo for reference below.

Any help would be appreciated.

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