Amazon is requesting the tracking number for self-delivery. I would appreciate any assistance or guidance on how to obtain this information. Thank you.

Amazon have kept all my funds again. I can understand holding a percentage, but keeping all my money like crooks is unacceptable. How can my business function?

I need to have some funds released please as soon as possible and I want to make a complaint.

I was accepted for the Handmade Brand Registry features Waiver back in April 2023. I was able to list new products under the accepted brand name .

Now when listing new products I get the error "5461: You may not create new ASINs for this brand. You are free to add offers to any existing ASIN for this brand. Please review our ASIN Creation Policy. If you believe the product you want to sell is not already listed in the Amazon catalogue and should be listed as a new ASIN, follow the link and complete the form." I am only able to list products as "Generic".

Also now the ASINS that already have the brand name the description and the bullet points are not showing when viewing the product page. For the products listed as "Generic" the descriptions do show.

Anyone else experiencing this? It's really frustrating as the lack of descriptions on these listings could be affecting my sales.

Does anyone know of anyway that I can speak to a real life human being on the telephone at amazon? Tough one I know!

I have spent the last 3 days trying to sort a problem with bank detail on Amazon, I have filled out the bloody email help thing about 10 times now and each time I have added my contact number and ticked that it is urgent, as well as wasting an hour and a half on that chat rubbish!

I have managed to speak to a real person once only to be told that that wasn't their teams job and that they couldn't transfer me to the correct team, so what I need to do is go to the help, click issue not here, email, phone number and click urgent. To no avail, shocker right!!

When they do respond to the email they have not called once they just keep send the same to emails "You need to go to the help section, click issue not here etc..." or "What you need to do is go to Deposit Method, click retry Blah Blah Blah"

I know what I need to do and I know how to do it, my problem is that Amazon won't let me do it! When I click on retry it just refreshes the same page.

All I want it to speak to a person from the correct department that knows how to fix the issue!!

We initially opened an Amazon UK seller account using our US company information, but after 90 days, the account was deactivated due to an issue with the VAT registration number. Since then, we have established a company in London and would like to update our account details to reflect the new business information.

However, when attempting to update the company information in the seller central portal, we have encountered an issue where the "Business Registration Number" field and the "Country" dropdown menu are locked, preventing us from making the necessary changes.

Despite sending three emails to your team, we have only received automated replies directing us to the Account Health Team, which is not the correct department for this issue. Unfortunately, we are unable to contact the appropriate support team for account verification directly.

Could anyone here kindly assist us in reaching the Account Verification Team or provide guidance on how to resolve this matter? We would greatly appreciate any help or advice you can offer to resolve this issue.

Thank you for your attention to this matter.