Account suspended for Sales Rank, Competitor, and Search and Browse violation

Hi, can some please check my POA and see if its okay to submit

Why did this happen?
We have taken measures because you have manipulated your sales and violated one or more of the “Misuse of Ratings, Feedback, or Reviews,” “Misuse of Sales Rank,” and “Misuse of Search and Browse” policies. Please review Amazon’s policy regarding our Selling Policies and Seller Code of Conduct (https://sellercentral-europe.amazon.com/gp/help/200386250 12). As a result, you may no longer sell on Amazon through this account.

How do I reactivate my account?
To reactivate your seller account, please send a plan of action that explains:
– The root cause(s) of the Sales Rank, Competitor, and Search and Browse violation.
– The actions you have taken to resolve the policy violation.
– The steps you have taken to prevent this violation in the future.

Hi , I have made this POA after investigating the whole issue , reading all policies , i would really appreciate if this can be checked by account health team and fellow sellers ,

Dear Amazon Team,

First of all I would like to thank you for taking time to look in to my request .

1. The root cause of the issue

Description of the issues that caused these policy violations

1. We have identified the root cause of these policy violations, without our knowledge large number of suspicious orders has been placed by unknown buyers for asins( A - B - C- D ) and then cancelled by them .
2. We have reported this issue to seller support and informed them that we did not made all these orders or cancelled them and we have been advised by seller support that all the orders were cancelled due to the Amazon security system as these orders were placed from the accounts of buyers which were inspected by Amazon which had a suspicious activity. The seller support case ids are 6110603042 , 6112235262 , 6147100062
3. We did not take appropriate actions to stop these suspicious orders and we failed to follow up with amazon in timely manner to avoid these violations.
4. Some of our items were listed in incorrect categories and sub categories.
5. We have used the Amazon selling website in an unreasonable way by regularly searching our listings and checking competitors prices.
6. We failed to respond to the performance notifications and policy warnings which we received from amazon.
7. The actions you have taken to resolve the issue

I take full responsibility for all these issues and made the following changes to ensure our selling activities are now aligned with amazon’s policies and ensure that similar complaints won’t happen again.

1. I have checked my entire inventory and deleted all those affected listings and removed all the items from my inventory which caused these violations and were related to suspicious orders .
2. I have inspected all my stock and checked all my other listings to make sure that all other items are listed in right categories and does not contain prohibited content.
3. I have read and understood all Amazon`s policies including Prohibited seller activities and actions, Misuse of Sales Rank and Misuse of Search and Browse, Product Detail Page policy , Selling Policies and Seller Code of Conduct
4. I have trained all my staff to read all Amazon`s policies and check every single item before listing and sending it out to customer.
5. I have briefed all my staff to not to use Amazon website repeatedly so it dont affect other sellers to easily access and use the service
6. The steps you have taken to prevent the issue going forward
7. I will report all suspicious activity related to abnormal amount of cancelled orders in timely manner to Amazon
8. In future each individual item will be listed in correct category and will not include prohibited content.
9. In future we will regularly review our Cancelled and Pending orders to monitor for any signs of fraudulent activity to any of our product listings or sales.
10. One member of staff will check the quality and safety of the items and will pass to listing creator wo will then recheck , read amazon policies and then list on amazon.
11. Full Training will be given to all the staff about Amazon`s policies , rules and prohibited seller activities on a regular basis.
12. We will read all performance notifications and respond straightaway.