Seller Account ID: amzn1.merchant.d.ADEPGMTU5VZCTZQZNSBTNVSTYR2Q
Registered Business Name: WiseCar LLC
Marketplace: Amazon Europe (UK, DE, FR, IT, ES)
Subject: Request for Account Reinstatement – Submission of Verified Documents
Dear Amazon Seller Performance Team,
I am writing to request the reinstatement of my Amazon Europe seller account for WiseCar LLC (Seller Account ID: amzn1.merchant.d.ADEPGMTU5VZCTZQZNSBTNVSTYR2Q). The account was deactivated due to issues with the verification of account documents.
Root Cause (Issue Explanation)
I understand from your notification that the documentation I had submitted for identity and business verification was insufficient or unverifiable. After carefully reviewing my submissions, I identified that the documents may have been unclear or inadequately formatted during submission, especially in terms of clarity and consistency with Amazon’s requirements.
Corrective Actions Taken (Steps Implemented Immediately):
Re-uploaded high-resolution, clearly scanned copies of:
Government-issued ID (front & back)
Corporate Registration Document (WiseCar LLC)
Bank Statement matching business name and address
Utility Bill or Tax Letter for address verification
Ensured all documents exactly match the registered information on Amazon Seller Central.
Uploaded the corrected documents through the Seller Central verification portal and included them in this appeal for your expedited review.
Preventive Measures (Long-Term Measures to Avoid Recurrence):
Implemented an internal compliance checklist to verify all document submissions for clarity, correctness, and proper formatting.
Engaged a third-party compliance consultant to audit future submissions prior to uploading to Amazon.
Integrated automated reminders for document updates (expiration, new address, etc.) across our business.
Commitment to Amazon’s Policies
I fully respect Amazon’s commitment to marketplace integrity and compliance. I am committed to maintaining transparency and accuracy in all my business operations.
I respectfully request the reinstatement of my seller account. I am prepared to provide any additional documentation or clarification as needed.
Thank you for your time and consideration.
Sincerely,
Ömerhan Üstüner
WiseCar LLC
Seller Account ID: amzn1.merchant.d.ADEPGMTU5VZCTZQZNSBTYR2Q