Account Verification

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Seller_Eha2yfkM5UDxl

Account Verification

Hi

I have just created my Seller Account. My personal details are from Pakistan and my company is registered in UK on a virtual address.

Well, 1 thing I am not sure of is that Amazon is asking for a Utility Bill, do I have to provide my Residential Utility Bill? Which is from Pakistan
OR
Do I have to provide the Utility bill on my Business Address, which I cannot provide as it’s virtual address. So, in this case, how can I convince Amazon and what alternating documents Amazon will accept? As, I have my WISE Business account statement available already.

Whenever, I try to open case in my sellercertral with same query,
the account-health-post-enforcement-support@amazon.co.uk is not helping but sending an automated reply right next minute

“This email address is not the correct channel to submit an appeal.”

with no option to reopen the case.

As it is clear that I am not submitting an appeal in the case log but asking for guidance.

@Venessa_Amazon

Your help will be highly appreciated.

Thanks and best regards.

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4 replies
Tags:Address, Registration
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4 replies
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Seller_Eha2yfkM5UDxl

@Zain_Amazon Can you plz check and help me with the issue?

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user profile
Seller_7VbclcPFFRTnc

Have you provided a UK VAT number ?

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user profile
Seller_PUgTge8LPB8FY

For Amazon’s business registration requirements, see the link below. It’s quite explicit, and answers your first question.

https://sellercentral.amazon.co.uk/help/hub/reference/G201200780?ref=efph_G201200780_cont_521&locale=en_GB

For a list of accepted Payment Service Providers (which, by the way, doesn’t yet appear to include Wise), see here:

https://sellercentral.amazon.co.uk/partnernetwork/search?category=f00228ab-f2c8-4e3d-ac20-d4c159e5e482&sellerOriginCountryCodes=GB&pageNumber=1&pageSize=48&locale=en-GB

As @The_Little_Shop has hinted, you’ll probably be required to register for VAT in the UK since HMRC will probably regard you as a NETP ( Non-Established Taxable Person). This is because (a) you’re resident in Pakistan and (b) you don’t have an established business address in the UK. A virtual office isn’t enough. See Section 9 on the link below:

https://www.gov.uk/government/publications/vat-notice-7001-should-i-be-registered-for-vat/vat-notice-7001-should-i-be-registered-for-vat

I’m not sure your Articles of Association will pass muster, either. I suggest you check this with your UK accountant.

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