You can now retrieve the VAT information of your buyers from the Order Reports. To do so, go to the page Add or remove order report columns, enable Buyer tax identifiers and Buyer company name, and save your changes. The following columns will then appear in your Order Reports:
- buyer-tax-registration-id (buyer's tax ID)
- buyer-tax-registration-country (country in which the tax ID is registered)
- buyer-tax-registration-type (type of tax registration of the buyer)
- buyer-company-name (buyer's company name)
Only users who have the permissions to Manage Orders and Order Reports will be able to make this change.
You should use this information to provide invoices to customers. If you still cannot see a buyer's VAT information after following those steps, it indicates that the buyer has not added VAT information to their account. In this case, provide an invoice using the information available. Please consult your tax advisor for further guidance.