Amazon Account issue payment account verification

Dear Mr. Muhammad,

Thank you for contacting us with your grievance regarding the Amazon Payments UK service. Amazon Payments UK Limited takes complaints seriously. My name is **** and I’m a member of the [Amazon.co.uk] Escalations Team.

This decision has been reached because we have not been able to successfully process your application to open a Selling on Amazon payment account. I am unable to provide you with any further information. We may not respond to further correspondence regarding the closure of your account. You may have the right to refer your complaint to the Financial Ombudsman Service, free of charge, but you must do so within six months of the date of this letter. If you do not file your complaint in time, the Ombudsman may only be able to consider your complaint if limited circumstances apply. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances. The Financial Ombudsman Service can be reached at 0800 023 4567.