Amazon Buy Shipping Labels - Royal Mail 2nd Class Mail printing issues

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Seller_lqhrsjXPXZEie

Amazon Buy Shipping Labels - Royal Mail 2nd Class Mail printing issues

Is anyone else have issues with printing out some Royal Mail labels through Amazon Buy Shipping?

I’ve noted that 20% of all Royal Mail Shipping Labels I purchase from Amazon Buy Shipping, comes out like the below image for Royal Mail 2nd Class - I’ve also tried printing using A4 paper etc - i.e all the options available for the different ways to print the labels and still, the shipping label itself is cut in half like below.

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8 replies
Tags:Fulfilment Centre, Shipping labels
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8 replies
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Seller_NoMNQDGnEW5Bx

Are they letter labels? If so, theres a long thread on it

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Seller_lqhrsjXPXZEie

Please could you point me to this thread?

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Seller_Y17gLJf7WKTqE

I’m having this same problem and have a temporary fix for it. Select 6x4 pdf when purchasing the shipping. Open the file in Adobe reader and click on the small area/date that is still visible - it then highlights the entire label, even the area that is cut off - copy it(ctrl c). I then paste it into an e-mail or photoshop and I’m able to print it that way. It is a very long work around but it has at least enabled me to print the labels I’ve already paid for.

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Seller_lqhrsjXPXZEie

Can you signpost me to the wider thread?

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Seller_Tcxiv4PL9giBA

Did this ever get resolved ?Im still having the issue

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Seller_lqhrsjXPXZEie

Still not resolved for me - is there a solution for this? Is Amazon aware this is happening?

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