Amazon constantly measuring items incorrectly


Has anybody else had ongoing issues with Amazon incorrectly measuring items?

Our last two products that have gone into FBA have been grossly overmeasured, the first instance we were overcharged our FBA fee by £5000 as a result.

The most recent example was a product which we had replenished, so Amazon already had the measurements, but they have somehow measured it as almost twice the size and five times heavier.

The other issue is that we have a storage limit and these incorrect measurements mean we have incorrectly exceeded our storage limit so we cannot create new shipments until Amazon has remeasured and rectified the problem.


We have had this problem. Not so much dimensions, but weight. The best was an item weighing 500g, and they entered it as 50KG!