BHX4 Deliveries Delayed Without Explanation
Hi
We had 2 pallets going into Coventry BHX4. They were collected by Kuehne+Nagel as opposed to UPS who we usually get. They were scheduled for delivery on 26th Oct but late in the afternoon on the 26th that date suddenly moved right to December 14th. We have been given no explanation for this.
Does anyone have any ideas as to how I can expedite this or get them delivered?
Thanks
TD
22 replies
Seller_esvgLzKXw2YAl
Do you not think that maybe it’s due to the protests?
And no, you can’t speed things up, they will get there, when they get there.
Seller_JXiVX6murzckv
Possibly and Probably because of the protests. But to push the slot to the right by nearly 3 weeks seems really unfair. Why not just delay it by a day or two?
I am chasing K+N but they have not wowed with performance to date.
Seller_n33KwLeg9XOvi
Personally, I would just leave things as they are. If you try to rebook another time with K&N, that could just delay things even more. Just let K&N take care of things for you.
But yes as others said probably a backlog due to the snowflakes causing havoc this week
Seller_Tf1HzO8mjIHdn
Wait, Dutchie here…
What protests? At the border? Corona-protest? Amazon worker protest?
I’ve heard nothing about this and would like to know more.
Also, my 6 boxes to BHX4 have been on their way for over a month now and 2 have been delivered since yesterday…
Seller_YQiUQTlGbZGIh
Were facing a similar scenario and cant even open a case or log as to query as they state on the ‘Shipment Summary’
Delivered to BHX4,Plot 1, Lyons Park,Coventry,West Midlands,CV5 9PF,GB
Your shipment has been delivered to BHX4. Small-parcel shipments can take up to 4 days to move to Checked-in status. LTL and FTL shipments can take up to 10 days. During peak times, it may take longer.
SO FAR
3 FBA Shipments To BHX4, Pick Up 15/11, Delivered 17/11 Booked In & Closed Today
3 FBA Shipments To BHX4, Pick Up 16/11 Delivered 18/11 Status Open & Pending
Seller_YQiUQTlGbZGIh
@VWF any further update to your shipment at BHX4 for booking in?
Seller_JXiVX6murzckv
Hi SeaPinch
Funny you should ask - both pallets were taken into BHX4 at 0400 this morning and have been returned to K+N - still trying to find out the reason why. The status of the shipment on Amazon says Closed - at this point I suspect we need to get these two back and reship.
Not sure what happens to the £140 shipping fee - wonder if we get that back
Thanks
