To help you stay informed of changes that may affect your business on Amazon, we have consolidated important updates and frequently asked questions related to Brexit on the Prepare your Amazon Business for Brexit Help page. We will provide updates as they are released, so check back regularly.
Will my account health metrics be impacted if there are issues at the border that are outside of my control?
To support you following the end of the Brexit transition period, we will be temporarily relaxing the thresholds for late shipment, cancellation and order defect rates starting January 1, 2021, to be reviewed again on January 31, 2021. We understand the adjustments to your business and new customs borders may have an impact on your order performance while you adapt to the new environment. As part of our commitment to your success in selling on Amazon, we will be monitoring any issues that arise due to Brexit and will work to ensure a smooth transition for you and your customers. During this adjustment period, we encourage you to continue monitoring the Account Health Dashboard in Seller Central to remain above our usual target rates.
What shipping method should MFN Selling Partners use?
Your list prices must include all taxes and duties which may be payable to receive your products. The rate will vary depending on the type and value of the products. Many express carriers offer delivery services which enable you to pay any import duties or VAT in advance of the customer receiving the delivery. These services may be described as ‘delivered duty paid’ or ‘duties and taxes paid’.
- Goods delivered to customers in the UK
From January 1, 2021, if the value of your product is:
- Below £135: you can choose your ship method. Pursuant to the UK VAT on E-commerce law, Amazon will collect and remit VAT directly to the UK tax authorities. Please visit this Help Page here for further information.
- Above £135: you must ensure that any required taxes and duties are paid in advance of the customer receiving the item ( For example, by using a ‘delivered duty paid’ or ‘duties and taxes paid’ service).
- Goods delivered to customers in the EU
After January 1, 2021, if the value of your product is above €22, you must ensure that any required taxes and duties are paid in advance of the customer receiving the item e.g. by using a ‘delivered duty paid’ or ‘duties and taxes paid’ service.
It is your responsibility to discuss with your carrier how duties and taxes will be paid and to choose shipping methods that ensure that customers are not exposed to such payments or delays upon delivery of the goods. Please note that having buyers pay duties is in violation of the Amazon Marketplace policies and can lead to the suspension of your seller account. Contact your carrier to discuss your options regarding the payment of duties.