Buy Shipping from Amazon for Letters
Quick question. I have started using Buy shipping from Amazon (linked to my RM account), if I use this for Royal Mail Letters does it fix the problem of letters affecting the VTR metric?
I want to make sure that if I’m sending a RM letter using buy shipping from Amazon it will be N/A for the VTR rate. @The_Little_Shop I know you are very knowledgeable about all this so perhaps you can assist but if not no worries
4 replies
Seller_7VbclcPFFRTnc
Buying shipping from anywhere is fine for vtr - as long as you update the system properly - for letters it’s stamps/franking
I buy all my postage still from c&d and there is now an option in the c&d integration settings to only mark as despatched those items sent with delivery confirmation / tracking
So I print off my letters in c&d and then go onto manage orders in amazon, tick all the letter orders and confirm shipment as stamps/franking
Alternatively yes you can buy letter postage from amazon buy shipping, just note that the labels come out very small
Seller_L2WLWf8N814M4
Hello @NicheAtHome,
I can add to @The_Little_Shop answer that using Buy shipping can help also with ODR and negative customer feedback if solely related to delayed or undelivered packages.
Here you can find more detailed info on this subject.
Regards
Nickolas