Buyer Message Asking for replacement as the item is not working
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Seller_uEZPbDHzm1P0H

Buyer Message Asking for replacement as the item is not working

Hi Everyone,

I am doing wholesale FBA and received a message from the buyer a few minutes ago.

xxxx item received this morning not working replacement needed.

Please can someone suggest to me what shall I write to them?

Thanks in advance.

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Tags:FBA, INR (item not received)
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Seller_esvgLzKXw2YAl
In reply to: Seller_uEZPbDHzm1P0H’s post

If it’s FBA, you simply direct them to contact Customer support.

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