Did you know that Amazon GSS is not Amazon Preferred Carrier...wow...seriously
Amazon has recently lost my more than 15k pounds worth of shipment and its taking awful long time for investigation. Upon the way, we found that the very Amazon Global Shipping (GSS or AGL) is not amazon preferred carrier and are treated lower priority than UPS and others, given its not a preferred service.
They lost our shipment and no one is willing to take responsibility. Amazon Seller support team says talk to your courier aka amazon gss as they should provide you with POD. Its your courier not ours. Now when POD is provided after so much fight, amazon says that your courier didnt mention shipment ID on it so we cant do anything.
This is shamefully unprofessional. The 2 teams dont talk to each other and Amazon GSS is not Amazon preffered courier. News…#misselling written all over it.