Documentation needed to avoid account suspension
Greetings, i’ve been contacted by amazon roughly 30 days ago about needing a VAT document to continue selling on the platform.
For many reasons, i cannot obtain this document before 01/01/2023, and unfortunately i risk an account suspension if i don’t upload it within the next thirty days: any advice on what should i do?
42 replies
Seller_7VbclcPFFRTnc
Why can you not get it before then ?
Seller_lljyzgTxr5fgI
Obviously not sure what the “many reasons” are but if one of them is the severe delays at HMRC then at least that is one ground to appeal the final upload date for the document. You cannot physically upload something that HMRC haven’t provided you with. Whether or not Amazon will agree is another matter but certainly worth a punt.
Seller_7VbclcPFFRTnc
A uk vat document or an Italian one ?
And are you required to be vat registered ?
Seller_7VbclcPFFRTnc
Were you aware of these requirements when you started selling ?
Ash_AMZ
Hello,
This is Ash from Amazon and would help you with your questions.
From the post above, I understand that you have questions on the VAT documents.
In order to help you better, kindly share with us the original notification you received on the Performance notification.
You can find this on the performance notification section of the seller central page.
The forums community and I, are here to assist you with your concerns.
Regards,
Ash.
Ash_AMZ
Hello @F_A_BookStore,
This is Ash from Amazon, and would help you with your questions.
Thanks for sharing the above screenshots on this thread.
As mentioned in the above notification, did you choose the right legal entity while registering the account ?
Use the following information to select the correct legal entity:
– UK Sole Proprietor: This legal entity is for any commercial individual who sells for profit. A Sole Proprietorship is registered with Her Majesty’s Revenue and Customs (HMRC). There is no legal distinction between the owner and the business.
– State-owned: A business that is either wholly or partially owned and operated by a government.
– Publicly-listed: A business with shares listed on a stock exchange for public trading.
– Privately-owned (such as Limited, Partnership, International Sole Proprietor): A business controlled and operated by private individuals.
– Charity: Incorporated or non-incorporated tax exempt body.
Regards,
Ash.
