DPD - Your parcel has been delivered and received by MANIFEST
This is the latest update on my shipment and it has not been received by Amazon. I can’t track it either on Amazon as no details are showing on the website.
| 22 Sep 2021 11:15 | Amazon | Your parcel has been delivered and received by MANIFEST |
|---|---|---|
| 21 Sep 2021 00:51 | Hub 2 - Bham | We have your parcel, and it’s on its way to our Smethwick depot |
| 17 Sep 2021 09:20 | Hinckley | As requested, your parcel will now be delivered on Fri 17 September 2021 at 10:00 |
| 17 Sep 2021 06:04 | Hinckley | Your parcel is at our Hinckley depot |
| 16 Sep 2021 23:09 | Hub 5 - Hinckley | We have your parcel, and it’s on its way to our Hinckley depot |
| 16 Sep 2021 16:27 | Letchworth | We have your parcel and it’s on its way to you |
| 16 Sep 2021 10:29 | ABCDEFGHIJKL | We’ve received your order details, but have not yet received your parcel |
I have sent my shipment using DPD to Coventry, West Midlands CV5 9PF BHX4), on 18 September, have requested them for parcel search and now this is the latest update.
I have used DPD a few times and the service is pathetic. Does anyone else face the same situation?
Please can someone help me in understanding what this line means
Your parcel has been delivered and received by MANIFEST
I have added the tracking number on Amazon but I can’t track the DPD shipment. Is there a way to do it?
Any suggestion will be appreciated.
DPD - Your parcel has been delivered and received by MANIFEST
This is the latest update on my shipment and it has not been received by Amazon. I can’t track it either on Amazon as no details are showing on the website.
| 22 Sep 2021 11:15 | Amazon | Your parcel has been delivered and received by MANIFEST |
|---|---|---|
| 21 Sep 2021 00:51 | Hub 2 - Bham | We have your parcel, and it’s on its way to our Smethwick depot |
| 17 Sep 2021 09:20 | Hinckley | As requested, your parcel will now be delivered on Fri 17 September 2021 at 10:00 |
| 17 Sep 2021 06:04 | Hinckley | Your parcel is at our Hinckley depot |
| 16 Sep 2021 23:09 | Hub 5 - Hinckley | We have your parcel, and it’s on its way to our Hinckley depot |
| 16 Sep 2021 16:27 | Letchworth | We have your parcel and it’s on its way to you |
| 16 Sep 2021 10:29 | ABCDEFGHIJKL | We’ve received your order details, but have not yet received your parcel |
I have sent my shipment using DPD to Coventry, West Midlands CV5 9PF BHX4), on 18 September, have requested them for parcel search and now this is the latest update.
I have used DPD a few times and the service is pathetic. Does anyone else face the same situation?
Please can someone help me in understanding what this line means
Your parcel has been delivered and received by MANIFEST
I have added the tracking number on Amazon but I can’t track the DPD shipment. Is there a way to do it?
Any suggestion will be appreciated.
18 replies
Seller_77IcbQKVGdZo0
This just means that the trailer containing your package has been received. When a courier sends packages in bulk to Amazon they don’t scan every package off the trailer they just mark the whole trailer as received. A manifest is just a list of packages on that trailer.
If it has been received on the 22nd then I am assuming it is with Amazon and will be processed within a few days.
Seller_uEZPbDHzm1P0H
8 days have passed and the status of the shipment is still showing as Shipped and there is no update on Amazon while tracking the DPD website it’s showing as
22 Sep 2021 11:15 Amazon Your parcel has been delivered and received by MANIFEST
I have another shipment after that at the same center it was also delivered and received by manifest but all the items have been received.
I have asked DPD and they relied that I need to contact Amazon
I am sorry to know that your customer hasn’t received their parcel even though it is marked as delivered. I can understand how important your parcel is to you and your customer.
Our depot has interviewed our driver confirming that he was at the correct location. All the checks are supporting our driver has followed the correct process and he has delivered your parcel to Amazon as a Manifest delivery. Please get in touch with Amazon as they may have a backlog and maybe taking more time than normal to process and confirm that they have their parcel now.Our Depot has closed the investigation stating parcel delivered correctly.
Thank you for your patience and co-operation while we were working on your case.
Can I open a case to get an update on what’s going on with my shipment?
Any suggestion will be much appreciated?
Thanks in advance.
Seller_Yja9oH7DLHk2I
I have had to stop using DPD due to the manifest issue.
They frequently sign with manifest and when I reconcile Amazon say Manifest does not work for Amazon and then I spend my whole day going around in circles.
I did once get them to confirm in a seller support reply that they did not give DPD a stamped POD and used manifest deliveries. I wrote the case number on my white board and kept referencing back to it when I had problems.
That helped for a while but then Seller Support started saying that the reply was too old and they thought things had ‘probably’ changed since then.
I like DPD but it can’t be used due to this issue.
Seller_uEZPbDHzm1P0H
The status of my shipment is still the same as shipped since September 22, 2021
22 Sep 2021 11:15 Amazon Your parcel has been delivered and received by MANIFEST
No update after that.
Any suggestions on what to do?
Seller_uEZPbDHzm1P0H
Any idea, how much time it takes for scenarios like these to close.
Do you recommend me opening a case with Amazon?
Seller_uEZPbDHzm1P0H
Its more than 50 days and still the status is showing as shipped .
Any suggestions on what can me done?
DPD - Your parcel has been delivered and received by MANIFEST
This is the latest update on my shipment and it has not been received by Amazon. I can’t track it either on Amazon as no details are showing on the website.
| 22 Sep 2021 11:15 | Amazon | Your parcel has been delivered and received by MANIFEST |
|---|---|---|
| 21 Sep 2021 00:51 | Hub 2 - Bham | We have your parcel, and it’s on its way to our Smethwick depot |
| 17 Sep 2021 09:20 | Hinckley | As requested, your parcel will now be delivered on Fri 17 September 2021 at 10:00 |
| 17 Sep 2021 06:04 | Hinckley | Your parcel is at our Hinckley depot |
| 16 Sep 2021 23:09 | Hub 5 - Hinckley | We have your parcel, and it’s on its way to our Hinckley depot |
| 16 Sep 2021 16:27 | Letchworth | We have your parcel and it’s on its way to you |
| 16 Sep 2021 10:29 | ABCDEFGHIJKL | We’ve received your order details, but have not yet received your parcel |
I have sent my shipment using DPD to Coventry, West Midlands CV5 9PF BHX4), on 18 September, have requested them for parcel search and now this is the latest update.
I have used DPD a few times and the service is pathetic. Does anyone else face the same situation?
Please can someone help me in understanding what this line means
Your parcel has been delivered and received by MANIFEST
I have added the tracking number on Amazon but I can’t track the DPD shipment. Is there a way to do it?
Any suggestion will be appreciated.
DPD - Your parcel has been delivered and received by MANIFEST
This is the latest update on my shipment and it has not been received by Amazon. I can’t track it either on Amazon as no details are showing on the website.
| 22 Sep 2021 11:15 | Amazon | Your parcel has been delivered and received by MANIFEST |
|---|---|---|
| 21 Sep 2021 00:51 | Hub 2 - Bham | We have your parcel, and it’s on its way to our Smethwick depot |
| 17 Sep 2021 09:20 | Hinckley | As requested, your parcel will now be delivered on Fri 17 September 2021 at 10:00 |
| 17 Sep 2021 06:04 | Hinckley | Your parcel is at our Hinckley depot |
| 16 Sep 2021 23:09 | Hub 5 - Hinckley | We have your parcel, and it’s on its way to our Hinckley depot |
| 16 Sep 2021 16:27 | Letchworth | We have your parcel and it’s on its way to you |
| 16 Sep 2021 10:29 | ABCDEFGHIJKL | We’ve received your order details, but have not yet received your parcel |
I have sent my shipment using DPD to Coventry, West Midlands CV5 9PF BHX4), on 18 September, have requested them for parcel search and now this is the latest update.
I have used DPD a few times and the service is pathetic. Does anyone else face the same situation?
Please can someone help me in understanding what this line means
Your parcel has been delivered and received by MANIFEST
I have added the tracking number on Amazon but I can’t track the DPD shipment. Is there a way to do it?
Any suggestion will be appreciated.
DPD - Your parcel has been delivered and received by MANIFEST
This is the latest update on my shipment and it has not been received by Amazon. I can’t track it either on Amazon as no details are showing on the website.
| 22 Sep 2021 11:15 | Amazon | Your parcel has been delivered and received by MANIFEST |
|---|---|---|
| 21 Sep 2021 00:51 | Hub 2 - Bham | We have your parcel, and it’s on its way to our Smethwick depot |
| 17 Sep 2021 09:20 | Hinckley | As requested, your parcel will now be delivered on Fri 17 September 2021 at 10:00 |
| 17 Sep 2021 06:04 | Hinckley | Your parcel is at our Hinckley depot |
| 16 Sep 2021 23:09 | Hub 5 - Hinckley | We have your parcel, and it’s on its way to our Hinckley depot |
| 16 Sep 2021 16:27 | Letchworth | We have your parcel and it’s on its way to you |
| 16 Sep 2021 10:29 | ABCDEFGHIJKL | We’ve received your order details, but have not yet received your parcel |
I have sent my shipment using DPD to Coventry, West Midlands CV5 9PF BHX4), on 18 September, have requested them for parcel search and now this is the latest update.
I have used DPD a few times and the service is pathetic. Does anyone else face the same situation?
Please can someone help me in understanding what this line means
Your parcel has been delivered and received by MANIFEST
I have added the tracking number on Amazon but I can’t track the DPD shipment. Is there a way to do it?
Any suggestion will be appreciated.
18 replies
18 replies
Seller_77IcbQKVGdZo0
This just means that the trailer containing your package has been received. When a courier sends packages in bulk to Amazon they don’t scan every package off the trailer they just mark the whole trailer as received. A manifest is just a list of packages on that trailer.
If it has been received on the 22nd then I am assuming it is with Amazon and will be processed within a few days.
Seller_uEZPbDHzm1P0H
8 days have passed and the status of the shipment is still showing as Shipped and there is no update on Amazon while tracking the DPD website it’s showing as
22 Sep 2021 11:15 Amazon Your parcel has been delivered and received by MANIFEST
I have another shipment after that at the same center it was also delivered and received by manifest but all the items have been received.
I have asked DPD and they relied that I need to contact Amazon
I am sorry to know that your customer hasn’t received their parcel even though it is marked as delivered. I can understand how important your parcel is to you and your customer.
Our depot has interviewed our driver confirming that he was at the correct location. All the checks are supporting our driver has followed the correct process and he has delivered your parcel to Amazon as a Manifest delivery. Please get in touch with Amazon as they may have a backlog and maybe taking more time than normal to process and confirm that they have their parcel now.Our Depot has closed the investigation stating parcel delivered correctly.
Thank you for your patience and co-operation while we were working on your case.
Can I open a case to get an update on what’s going on with my shipment?
Any suggestion will be much appreciated?
Thanks in advance.
Seller_Yja9oH7DLHk2I
I have had to stop using DPD due to the manifest issue.
They frequently sign with manifest and when I reconcile Amazon say Manifest does not work for Amazon and then I spend my whole day going around in circles.
I did once get them to confirm in a seller support reply that they did not give DPD a stamped POD and used manifest deliveries. I wrote the case number on my white board and kept referencing back to it when I had problems.
That helped for a while but then Seller Support started saying that the reply was too old and they thought things had ‘probably’ changed since then.
I like DPD but it can’t be used due to this issue.
Seller_uEZPbDHzm1P0H
The status of my shipment is still the same as shipped since September 22, 2021
22 Sep 2021 11:15 Amazon Your parcel has been delivered and received by MANIFEST
No update after that.
Any suggestions on what to do?
Seller_uEZPbDHzm1P0H
Any idea, how much time it takes for scenarios like these to close.
Do you recommend me opening a case with Amazon?
Seller_uEZPbDHzm1P0H
Its more than 50 days and still the status is showing as shipped .
Any suggestions on what can me done?
Seller_77IcbQKVGdZo0
This just means that the trailer containing your package has been received. When a courier sends packages in bulk to Amazon they don’t scan every package off the trailer they just mark the whole trailer as received. A manifest is just a list of packages on that trailer.
If it has been received on the 22nd then I am assuming it is with Amazon and will be processed within a few days.
Seller_77IcbQKVGdZo0
This just means that the trailer containing your package has been received. When a courier sends packages in bulk to Amazon they don’t scan every package off the trailer they just mark the whole trailer as received. A manifest is just a list of packages on that trailer.
If it has been received on the 22nd then I am assuming it is with Amazon and will be processed within a few days.
Seller_uEZPbDHzm1P0H
8 days have passed and the status of the shipment is still showing as Shipped and there is no update on Amazon while tracking the DPD website it’s showing as
22 Sep 2021 11:15 Amazon Your parcel has been delivered and received by MANIFEST
I have another shipment after that at the same center it was also delivered and received by manifest but all the items have been received.
I have asked DPD and they relied that I need to contact Amazon
I am sorry to know that your customer hasn’t received their parcel even though it is marked as delivered. I can understand how important your parcel is to you and your customer.
Our depot has interviewed our driver confirming that he was at the correct location. All the checks are supporting our driver has followed the correct process and he has delivered your parcel to Amazon as a Manifest delivery. Please get in touch with Amazon as they may have a backlog and maybe taking more time than normal to process and confirm that they have their parcel now.Our Depot has closed the investigation stating parcel delivered correctly.
Thank you for your patience and co-operation while we were working on your case.
Can I open a case to get an update on what’s going on with my shipment?
Any suggestion will be much appreciated?
Thanks in advance.
Seller_uEZPbDHzm1P0H
8 days have passed and the status of the shipment is still showing as Shipped and there is no update on Amazon while tracking the DPD website it’s showing as
22 Sep 2021 11:15 Amazon Your parcel has been delivered and received by MANIFEST
I have another shipment after that at the same center it was also delivered and received by manifest but all the items have been received.
I have asked DPD and they relied that I need to contact Amazon
I am sorry to know that your customer hasn’t received their parcel even though it is marked as delivered. I can understand how important your parcel is to you and your customer.
Our depot has interviewed our driver confirming that he was at the correct location. All the checks are supporting our driver has followed the correct process and he has delivered your parcel to Amazon as a Manifest delivery. Please get in touch with Amazon as they may have a backlog and maybe taking more time than normal to process and confirm that they have their parcel now.Our Depot has closed the investigation stating parcel delivered correctly.
Thank you for your patience and co-operation while we were working on your case.
Can I open a case to get an update on what’s going on with my shipment?
Any suggestion will be much appreciated?
Thanks in advance.
Seller_Yja9oH7DLHk2I
I have had to stop using DPD due to the manifest issue.
They frequently sign with manifest and when I reconcile Amazon say Manifest does not work for Amazon and then I spend my whole day going around in circles.
I did once get them to confirm in a seller support reply that they did not give DPD a stamped POD and used manifest deliveries. I wrote the case number on my white board and kept referencing back to it when I had problems.
That helped for a while but then Seller Support started saying that the reply was too old and they thought things had ‘probably’ changed since then.
I like DPD but it can’t be used due to this issue.
Seller_Yja9oH7DLHk2I
I have had to stop using DPD due to the manifest issue.
They frequently sign with manifest and when I reconcile Amazon say Manifest does not work for Amazon and then I spend my whole day going around in circles.
I did once get them to confirm in a seller support reply that they did not give DPD a stamped POD and used manifest deliveries. I wrote the case number on my white board and kept referencing back to it when I had problems.
That helped for a while but then Seller Support started saying that the reply was too old and they thought things had ‘probably’ changed since then.
I like DPD but it can’t be used due to this issue.
Seller_uEZPbDHzm1P0H
The status of my shipment is still the same as shipped since September 22, 2021
22 Sep 2021 11:15 Amazon Your parcel has been delivered and received by MANIFEST
No update after that.
Any suggestions on what to do?
Seller_uEZPbDHzm1P0H
The status of my shipment is still the same as shipped since September 22, 2021
22 Sep 2021 11:15 Amazon Your parcel has been delivered and received by MANIFEST
No update after that.
Any suggestions on what to do?
Seller_uEZPbDHzm1P0H
Any idea, how much time it takes for scenarios like these to close.
Do you recommend me opening a case with Amazon?
Seller_uEZPbDHzm1P0H
Any idea, how much time it takes for scenarios like these to close.
Do you recommend me opening a case with Amazon?
Seller_uEZPbDHzm1P0H
Its more than 50 days and still the status is showing as shipped .
Any suggestions on what can me done?
Seller_uEZPbDHzm1P0H
Its more than 50 days and still the status is showing as shipped .
Any suggestions on what can me done?
