Error 5461 again

It’s getting ridiculous now but every new item I try to list I am getting the above error. I just can’t add anything new to the catalogue.

Amazon asks me to fill in a form to get approval - and even though I submit everything asked for I get rejected.

Today response was:

As per your correspondence, I understand you are facing 5461 error. Please let me assist you.

As I recognize the importance this has for your business, for that reason I will ensure to provide useful information.

Before we begin, please accept our sincere apologies and we truly regret the inconvenience caused to you but solicit your cooperation in the matter.

I regret to inform that as per our investigation you have not provided all the mandatory information required to investigate an appeal and hence is Rejected.

I will request you to provide given details below:-
** 1.Full/Specific Product Title**
** 2.Product description with mandatory details like variations in color, size, Dimensions/measurement, item weight, model/part number (as per the Product Category) need to be added.**

But all those requested details that were on the form were submitted.
Title - submitted
Photos - submitted
Description - submitted
Model number - submitted
EAN number - submitted
LOA from manufacturer - submitted

The form i was directed to does not ask me to submit dimensions/measurement or weight of product or any variation details. This particular item has no variations either so that part is n/a.

Surely we don’t have to go through this process for every new item we want to add?