Error message when trying to add a new listing
Ive been trying throughout the day to manually add listings but my progress is lost each time when an error message appears stating 'An error occurred when we tried to process your request. We apologise for the inconvenience.
Rest assured that we are working to resolve the problem as soon as possible. Please try again at a later time.’
Is anyone else having this problem?
Error message when trying to add a new listing
Ive been trying throughout the day to manually add listings but my progress is lost each time when an error message appears stating 'An error occurred when we tried to process your request. We apologise for the inconvenience.
Rest assured that we are working to resolve the problem as soon as possible. Please try again at a later time.’
Is anyone else having this problem?
44 replies
Seller_MAUgSo8nxoLp4
yes same problem here . Hopefully will be fixed soon
Seller_Z6gnBpWYzBfQt
Yes same problem, unable to add any listings
Seller_qq6QboJW0wwnK
Same here no joy since 6am…still no reply from support.
Seller_tj5bg90i9gyCk
Same here. Error message every time I try to add an item to inventory.
Seller_yUgesCqtizIN8
I found I got the error message on Safari but not Chrome, but still can’t actually list anything, different error message saying the EAN/ASIN/GTIN is wrong etc. Seems to be a site wide problem judging by these forums! Not to mention a load of our listings have been suppressed this morning for no reason…seller support clueless!
Seller_tj5bg90i9gyCk
There seems to be a bunch of different issues preventing the listing of items. I tried callback from Seller Support a couple of times this morning, but never got through to anyone: perhaps they’re being bombarded by sellers having the same problem or have stopped taking calls while they work out a script for the Seller Support people to use…
Seller_TJr1f9I1ncjgY
Yep, still having the same problem! No help from SS as of yet.
Seller_sINj6g9FeuCHa
It’s definitely a general issue, as I can see on other groups outside this Forum discussing about it as well.
Seller_MAUgSo8nxoLp4
Is everyone still having problems - SS just emailed me back saying they are unaware of any issues ?? Anyone had any positive response from them. thanks
Seller_MAUgSo8nxoLp4
hi is anybody able to list any products at all ? getting no where with SS . If people are listing what browser/systems are they using . Any help would be great. thanks
