Extended delivery date after prime early access

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_KPMNxTmOI0CSk

Extended delivery date after prime early access

Hi all,

I’m having an issue with FBA delivery dates which seems to have come into effect after the prime early access sale.

As my products are amazon fulfilled, I typically get next day delivery on UK orders. However since the sale, my delivery dates have stretched out to 6 days which as you can expect is seriously affecting conversion. This seems to be the case all other sellers who opted for the prime exclusive discount.

Is there something in the T&Cs which I missed here? If so, does anyone know how long this will take to correct and if there’s anything I can do to help the process?

Thanks in advance!

36 views
8 replies
Tags:FBA, Fulfilment, Prime
00
Reply
8 replies
user profile
Seller_7VbclcPFFRTnc

Can you give an example of an asin with 6 days delivery

00
user profile
Seller_2Su3bcJXQR0sO

Same here, we hadn’t changed any of our settings , handling or shipping setting. Normally it’s next day delivery, but now around 6 days. Buy today, get it on Tuesday 25th Oct.

Following this post to see if there’s a solution.

00
Follow this discussion to be notified of new activity