Having trouble with the identity information

Dear members,
I am facing a problem with the “identity information” it says:
[ Additional information is required to complete your account registration

Please provide the information requested and also check for any emails sent by us on what is needed to complete the registration process.

Review your county of establishment and business type

Changing your business information will result in re-verification of your information.]

it keeps asking for beneficial owners.
If there is a sole owner how can I opt out this requirements?