Seller_SSEQ6T8NtVjpv
How to cancel part of a multi-item order if I am not a professional seller
How can I cancel part of a multi-item order if I am not a professional seller?
Tags:Cancelled order
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1 reply
Seller_hC0hNVDuILaKO
You can’t.
You need to either mark the order as shipped and refund the parts that you don’t have, or cancel the whole order and refund in full.
If you think your buyer would be upset at receiving a partial order only then best to take the hit and cancel the whole order.
You need to work out what went wrong, and why you can’t fulfil the entire order so that you can prevent this sort of thing from happening again, or your account will soon be in danger.
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