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Seller_IsKBupLbVRlH6

Is it allowed to put Five Stars on a product insert Asking for honest unbiased feedback?

Is it allowed to put a picture of Five Stars on a product insert like the example below Asking for honest unbiased feedback?

Also how would amazon even find out what you have on your product inserts without a customer reporting it to them?

1.4K views
48 replies
00
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user profile
Seller_IsKBupLbVRlH6

Is it allowed to put Five Stars on a product insert Asking for honest unbiased feedback?

Is it allowed to put a picture of Five Stars on a product insert like the example below Asking for honest unbiased feedback?

Also how would amazon even find out what you have on your product inserts without a customer reporting it to them?

1.4K views
48 replies
00
Reply
user profile
Seller_KKcTTZzy6Jd6Q
Most helpful replyThis reply was marked most helpful by the original poster.

Let’s count the rules they broke:
1: offers a payment in exchange for a review
2: requested contact outside of Amazon
3: (debatable) requested a positive review, the wording doesn’t specify either way and showing 5 stars isn’t necessarily requesting 5, as Neil said, it’s not in the spirit of the rules even if it doesn’t actually break them.

With regards to the OP’s post, if you don’t want to completely remove the stars, you could add “empty” ones, like the ones which show up on feedback/review pages before they’ve been clicked, i.e.:
feedback

30
48 replies
user profile
Seller_sFEUMUfeW5484

By reading your post on the forum.

180
user profile
Seller_esvgLzKXw2YAl

Because the customers DO report sellers if they are not happy with the item.
And yes, I would say that was breaking at least the spirit of the rules, if not actually breaking them.

You are effectively pointing the customer to give 5 stars.

You ask, and leave the options blank.

20
user profile
Seller_ZjZ4slOF0jHpk

I received this in a FBA order (inside the boxed item) I placed last week. Most definitely NOT allowed.

10
user profile
Seller_skKjD1EelqjA7

100% NOT ALLOWED. We had a 7-fig amz business deleted over night for less.
Click the request a review button and you’ll see from the template what you’re allowed to say, you cannot stray too much from that. You cannot put any stars or influence the customers in any way whatsoever. The gift card thing is a total joke, they should be permanently deactivated for that, not fair on other sellers.

00
user profile
Seller_4sL4COB3CN00X

Woohoo!! I won 20 dollars… (dollars?)

Yes, it’s a scam asking for positive reviews. You have to go onto a website and it gets complicated but it’s 100% against policy.

I also had this interesting communication from a seller recently:

Seller:

Good evening,
Was your Shedding Brush delivered on time?
Kind regards,
Nicole

Nicole C.
Head of Customer Loyalty

Me:

Yes.

Seller:

Hi there, I am glad you received it on time! Nothing is worse than waiting days for a product to arrive xx I know it’s early days but it’d mean a lot to me if you could post a quick customer testimonial of your delivery/product. It only takes a few seconds. Here’s the link to leave your testimonial: https://www.amazon.co.uk/ryp?ref_=cs_seller_bsm_review As a small family business, my husband and I (& two-year-old princess 🙂 ) lookout for every single testimonial. Every new customer testimonial is cause for celebration and helps us grow! A hug, Nicole xoxo

Me:

Pretty sure messaging buyers like this is against amazon policy. Please don’t message again

…never heard back.

Anyway, just thought I would add my recent similar experiences!

20
user profile
Seller_JemplaY7Dzuol

I have been adding a flyer into our products and into FBA products which amazon have opened and looked at. I went through the prohibited seller activities and as far as I am aware as long as you stay within the guidlines it is ok to do. Here is a picture of what we use and the guidlines i followed

  • Ratings and feedback: Ratings and feedback: The rating and feedback features allow buyers to evaluate the overall performance of a seller, helping sellers to develop a reputation within the Amazon Marketplace. You cannot post abusive or inappropriate feedback or include personal information about a transaction partner. This also includes posting ratings or feedback to your own account. You may request feedback from a buyer, but you may not pay or offer any incentive to a buyer for either providing or removing feedback. In addition, it is strictly prohibited to post ratings and feedbacks by spoofing or for commercial purpose.
  • Reviews: Reviews are important to the Amazon Marketplace, providing a forum for positive or negative feedback about product and service details and reviewer’s experiences. You should not write reviews for products or services that you have a financial interest in, including reviews for products or services that you or your competitors sell. Additionally, you should not provide compensation for a review (including free or discounted products). Review solicitations that ask for only positive reviews or that offer compensation are prohibited. You should not ask buyers to modify or remove reviews.
00
user profile
Seller_gSzao5tsKB0Ds

This is a recipe for disaster / suspension

20
user profile
Seller_skKjD1EelqjA7

The trouble is, people who’ve cheated for years and years and got away with it are making bank in a big way, and it also makes it more difficult for new sellers. Amazon is one big MESS. A total dictatorship. Most undemocratic marketplace on Earth.

00
user profile
Seller_k4H5v9VB5NnjF

I bought an ALDOM theragun a few weeks ago, it had over 5,000 reviews. When I got it it had a card saying leave a review, screenshot it blah blah and get a £25 dock for it. (it is actually quite good though)

00
user profile
Seller_0jWlqgUh2docO

isn’t there enough things amazon can deactivate you for ?
why even risk it ?

00
user profile
Seller_IsKBupLbVRlH6

Is it allowed to put Five Stars on a product insert Asking for honest unbiased feedback?

Is it allowed to put a picture of Five Stars on a product insert like the example below Asking for honest unbiased feedback?

Also how would amazon even find out what you have on your product inserts without a customer reporting it to them?

1.4K views
48 replies
00
Reply
user profile
Seller_IsKBupLbVRlH6

Is it allowed to put Five Stars on a product insert Asking for honest unbiased feedback?

Is it allowed to put a picture of Five Stars on a product insert like the example below Asking for honest unbiased feedback?

Also how would amazon even find out what you have on your product inserts without a customer reporting it to them?

1.4K views
48 replies
00
Reply
user profile

Is it allowed to put Five Stars on a product insert Asking for honest unbiased feedback?

by Seller_IsKBupLbVRlH6

Is it allowed to put a picture of Five Stars on a product insert like the example below Asking for honest unbiased feedback?

Also how would amazon even find out what you have on your product inserts without a customer reporting it to them?

Tags:Fees, Images
00
1.4K views
48 replies
Reply
user profile
Seller_KKcTTZzy6Jd6Q
Most helpful replyThis reply was marked most helpful by the original poster.

Let’s count the rules they broke:
1: offers a payment in exchange for a review
2: requested contact outside of Amazon
3: (debatable) requested a positive review, the wording doesn’t specify either way and showing 5 stars isn’t necessarily requesting 5, as Neil said, it’s not in the spirit of the rules even if it doesn’t actually break them.

With regards to the OP’s post, if you don’t want to completely remove the stars, you could add “empty” ones, like the ones which show up on feedback/review pages before they’ve been clicked, i.e.:
feedback

30
user profile
Seller_KKcTTZzy6Jd6Q
Most helpful replyThis reply was marked most helpful by the original poster.

Let’s count the rules they broke:
1: offers a payment in exchange for a review
2: requested contact outside of Amazon
3: (debatable) requested a positive review, the wording doesn’t specify either way and showing 5 stars isn’t necessarily requesting 5, as Neil said, it’s not in the spirit of the rules even if it doesn’t actually break them.

With regards to the OP’s post, if you don’t want to completely remove the stars, you could add “empty” ones, like the ones which show up on feedback/review pages before they’ve been clicked, i.e.:
feedback

30
user profile
Seller_KKcTTZzy6Jd6Q
Most helpful replyThis reply was marked most helpful by the original poster.

Let’s count the rules they broke:
1: offers a payment in exchange for a review
2: requested contact outside of Amazon
3: (debatable) requested a positive review, the wording doesn’t specify either way and showing 5 stars isn’t necessarily requesting 5, as Neil said, it’s not in the spirit of the rules even if it doesn’t actually break them.

With regards to the OP’s post, if you don’t want to completely remove the stars, you could add “empty” ones, like the ones which show up on feedback/review pages before they’ve been clicked, i.e.:
feedback

30
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user profile
Seller_sFEUMUfeW5484

By reading your post on the forum.

180
user profile
Seller_esvgLzKXw2YAl

Because the customers DO report sellers if they are not happy with the item.
And yes, I would say that was breaking at least the spirit of the rules, if not actually breaking them.

You are effectively pointing the customer to give 5 stars.

You ask, and leave the options blank.

20
user profile
Seller_ZjZ4slOF0jHpk

I received this in a FBA order (inside the boxed item) I placed last week. Most definitely NOT allowed.

10
user profile
Seller_skKjD1EelqjA7

100% NOT ALLOWED. We had a 7-fig amz business deleted over night for less.
Click the request a review button and you’ll see from the template what you’re allowed to say, you cannot stray too much from that. You cannot put any stars or influence the customers in any way whatsoever. The gift card thing is a total joke, they should be permanently deactivated for that, not fair on other sellers.

00
user profile
Seller_4sL4COB3CN00X

Woohoo!! I won 20 dollars… (dollars?)

Yes, it’s a scam asking for positive reviews. You have to go onto a website and it gets complicated but it’s 100% against policy.

I also had this interesting communication from a seller recently:

Seller:

Good evening,
Was your Shedding Brush delivered on time?
Kind regards,
Nicole

Nicole C.
Head of Customer Loyalty

Me:

Yes.

Seller:

Hi there, I am glad you received it on time! Nothing is worse than waiting days for a product to arrive xx I know it’s early days but it’d mean a lot to me if you could post a quick customer testimonial of your delivery/product. It only takes a few seconds. Here’s the link to leave your testimonial: https://www.amazon.co.uk/ryp?ref_=cs_seller_bsm_review As a small family business, my husband and I (& two-year-old princess 🙂 ) lookout for every single testimonial. Every new customer testimonial is cause for celebration and helps us grow! A hug, Nicole xoxo

Me:

Pretty sure messaging buyers like this is against amazon policy. Please don’t message again

…never heard back.

Anyway, just thought I would add my recent similar experiences!

20
user profile
Seller_JemplaY7Dzuol

I have been adding a flyer into our products and into FBA products which amazon have opened and looked at. I went through the prohibited seller activities and as far as I am aware as long as you stay within the guidlines it is ok to do. Here is a picture of what we use and the guidlines i followed

  • Ratings and feedback: Ratings and feedback: The rating and feedback features allow buyers to evaluate the overall performance of a seller, helping sellers to develop a reputation within the Amazon Marketplace. You cannot post abusive or inappropriate feedback or include personal information about a transaction partner. This also includes posting ratings or feedback to your own account. You may request feedback from a buyer, but you may not pay or offer any incentive to a buyer for either providing or removing feedback. In addition, it is strictly prohibited to post ratings and feedbacks by spoofing or for commercial purpose.
  • Reviews: Reviews are important to the Amazon Marketplace, providing a forum for positive or negative feedback about product and service details and reviewer’s experiences. You should not write reviews for products or services that you have a financial interest in, including reviews for products or services that you or your competitors sell. Additionally, you should not provide compensation for a review (including free or discounted products). Review solicitations that ask for only positive reviews or that offer compensation are prohibited. You should not ask buyers to modify or remove reviews.
00
user profile
Seller_gSzao5tsKB0Ds

This is a recipe for disaster / suspension

20
user profile
Seller_skKjD1EelqjA7

The trouble is, people who’ve cheated for years and years and got away with it are making bank in a big way, and it also makes it more difficult for new sellers. Amazon is one big MESS. A total dictatorship. Most undemocratic marketplace on Earth.

00
user profile
Seller_k4H5v9VB5NnjF

I bought an ALDOM theragun a few weeks ago, it had over 5,000 reviews. When I got it it had a card saying leave a review, screenshot it blah blah and get a £25 dock for it. (it is actually quite good though)

00
user profile
Seller_0jWlqgUh2docO

isn’t there enough things amazon can deactivate you for ?
why even risk it ?

00
user profile
Seller_sFEUMUfeW5484

By reading your post on the forum.

180
user profile
Seller_sFEUMUfeW5484

By reading your post on the forum.

180
Reply
user profile
Seller_esvgLzKXw2YAl

Because the customers DO report sellers if they are not happy with the item.
And yes, I would say that was breaking at least the spirit of the rules, if not actually breaking them.

You are effectively pointing the customer to give 5 stars.

You ask, and leave the options blank.

20
user profile
Seller_esvgLzKXw2YAl

Because the customers DO report sellers if they are not happy with the item.
And yes, I would say that was breaking at least the spirit of the rules, if not actually breaking them.

You are effectively pointing the customer to give 5 stars.

You ask, and leave the options blank.

20
Reply
user profile
Seller_ZjZ4slOF0jHpk

I received this in a FBA order (inside the boxed item) I placed last week. Most definitely NOT allowed.

10
user profile
Seller_ZjZ4slOF0jHpk

I received this in a FBA order (inside the boxed item) I placed last week. Most definitely NOT allowed.

10
Reply
user profile
Seller_skKjD1EelqjA7

100% NOT ALLOWED. We had a 7-fig amz business deleted over night for less.
Click the request a review button and you’ll see from the template what you’re allowed to say, you cannot stray too much from that. You cannot put any stars or influence the customers in any way whatsoever. The gift card thing is a total joke, they should be permanently deactivated for that, not fair on other sellers.

00
user profile
Seller_skKjD1EelqjA7

100% NOT ALLOWED. We had a 7-fig amz business deleted over night for less.
Click the request a review button and you’ll see from the template what you’re allowed to say, you cannot stray too much from that. You cannot put any stars or influence the customers in any way whatsoever. The gift card thing is a total joke, they should be permanently deactivated for that, not fair on other sellers.

00
Reply
user profile
Seller_4sL4COB3CN00X

Woohoo!! I won 20 dollars… (dollars?)

Yes, it’s a scam asking for positive reviews. You have to go onto a website and it gets complicated but it’s 100% against policy.

I also had this interesting communication from a seller recently:

Seller:

Good evening,
Was your Shedding Brush delivered on time?
Kind regards,
Nicole

Nicole C.
Head of Customer Loyalty

Me:

Yes.

Seller:

Hi there, I am glad you received it on time! Nothing is worse than waiting days for a product to arrive xx I know it’s early days but it’d mean a lot to me if you could post a quick customer testimonial of your delivery/product. It only takes a few seconds. Here’s the link to leave your testimonial: https://www.amazon.co.uk/ryp?ref_=cs_seller_bsm_review As a small family business, my husband and I (& two-year-old princess 🙂 ) lookout for every single testimonial. Every new customer testimonial is cause for celebration and helps us grow! A hug, Nicole xoxo

Me:

Pretty sure messaging buyers like this is against amazon policy. Please don’t message again

…never heard back.

Anyway, just thought I would add my recent similar experiences!

20
user profile
Seller_4sL4COB3CN00X

Woohoo!! I won 20 dollars… (dollars?)

Yes, it’s a scam asking for positive reviews. You have to go onto a website and it gets complicated but it’s 100% against policy.

I also had this interesting communication from a seller recently:

Seller:

Good evening,
Was your Shedding Brush delivered on time?
Kind regards,
Nicole

Nicole C.
Head of Customer Loyalty

Me:

Yes.

Seller:

Hi there, I am glad you received it on time! Nothing is worse than waiting days for a product to arrive xx I know it’s early days but it’d mean a lot to me if you could post a quick customer testimonial of your delivery/product. It only takes a few seconds. Here’s the link to leave your testimonial: https://www.amazon.co.uk/ryp?ref_=cs_seller_bsm_review As a small family business, my husband and I (& two-year-old princess 🙂 ) lookout for every single testimonial. Every new customer testimonial is cause for celebration and helps us grow! A hug, Nicole xoxo

Me:

Pretty sure messaging buyers like this is against amazon policy. Please don’t message again

…never heard back.

Anyway, just thought I would add my recent similar experiences!

20
Reply
user profile
Seller_JemplaY7Dzuol

I have been adding a flyer into our products and into FBA products which amazon have opened and looked at. I went through the prohibited seller activities and as far as I am aware as long as you stay within the guidlines it is ok to do. Here is a picture of what we use and the guidlines i followed

  • Ratings and feedback: Ratings and feedback: The rating and feedback features allow buyers to evaluate the overall performance of a seller, helping sellers to develop a reputation within the Amazon Marketplace. You cannot post abusive or inappropriate feedback or include personal information about a transaction partner. This also includes posting ratings or feedback to your own account. You may request feedback from a buyer, but you may not pay or offer any incentive to a buyer for either providing or removing feedback. In addition, it is strictly prohibited to post ratings and feedbacks by spoofing or for commercial purpose.
  • Reviews: Reviews are important to the Amazon Marketplace, providing a forum for positive or negative feedback about product and service details and reviewer’s experiences. You should not write reviews for products or services that you have a financial interest in, including reviews for products or services that you or your competitors sell. Additionally, you should not provide compensation for a review (including free or discounted products). Review solicitations that ask for only positive reviews or that offer compensation are prohibited. You should not ask buyers to modify or remove reviews.
00
user profile
Seller_JemplaY7Dzuol

I have been adding a flyer into our products and into FBA products which amazon have opened and looked at. I went through the prohibited seller activities and as far as I am aware as long as you stay within the guidlines it is ok to do. Here is a picture of what we use and the guidlines i followed

  • Ratings and feedback: Ratings and feedback: The rating and feedback features allow buyers to evaluate the overall performance of a seller, helping sellers to develop a reputation within the Amazon Marketplace. You cannot post abusive or inappropriate feedback or include personal information about a transaction partner. This also includes posting ratings or feedback to your own account. You may request feedback from a buyer, but you may not pay or offer any incentive to a buyer for either providing or removing feedback. In addition, it is strictly prohibited to post ratings and feedbacks by spoofing or for commercial purpose.
  • Reviews: Reviews are important to the Amazon Marketplace, providing a forum for positive or negative feedback about product and service details and reviewer’s experiences. You should not write reviews for products or services that you have a financial interest in, including reviews for products or services that you or your competitors sell. Additionally, you should not provide compensation for a review (including free or discounted products). Review solicitations that ask for only positive reviews or that offer compensation are prohibited. You should not ask buyers to modify or remove reviews.
00
Reply
user profile
Seller_gSzao5tsKB0Ds

This is a recipe for disaster / suspension

20
user profile
Seller_gSzao5tsKB0Ds

This is a recipe for disaster / suspension

20
Reply
user profile
Seller_skKjD1EelqjA7

The trouble is, people who’ve cheated for years and years and got away with it are making bank in a big way, and it also makes it more difficult for new sellers. Amazon is one big MESS. A total dictatorship. Most undemocratic marketplace on Earth.

00
user profile
Seller_skKjD1EelqjA7

The trouble is, people who’ve cheated for years and years and got away with it are making bank in a big way, and it also makes it more difficult for new sellers. Amazon is one big MESS. A total dictatorship. Most undemocratic marketplace on Earth.

00
Reply
user profile
Seller_k4H5v9VB5NnjF

I bought an ALDOM theragun a few weeks ago, it had over 5,000 reviews. When I got it it had a card saying leave a review, screenshot it blah blah and get a £25 dock for it. (it is actually quite good though)

00
user profile
Seller_k4H5v9VB5NnjF

I bought an ALDOM theragun a few weeks ago, it had over 5,000 reviews. When I got it it had a card saying leave a review, screenshot it blah blah and get a £25 dock for it. (it is actually quite good though)

00
Reply
user profile
Seller_0jWlqgUh2docO

isn’t there enough things amazon can deactivate you for ?
why even risk it ?

00
user profile
Seller_0jWlqgUh2docO

isn’t there enough things amazon can deactivate you for ?
why even risk it ?

00
Reply

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