Make a case log

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Seller_irxhCIic5xuGH

Make a case log

Hello,

How can I make a new case log?
I need to contact an Amazon customer service administrator in person,
but I cannot seem to open a new case log.

I found my old case logs, but I cannot open a new one somewhere.

Please help.

Thank you.

Jordy

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22 replies
Tags:Royal Mail
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22 replies
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Seller_A5tvj9oaXbKrt

You have to go through the Help (Top right hand side of Seller Central) and then click on Contact Us (Middle bottom of popout window).

Work your way through the options until you get to the point where you can type your query

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Seller_irxhCIic5xuGH

Hello,

Thank you for your reply, but it still does not work for me.
I tried everything to open a new case log, but I will not work.

Is there another way to contact someone from Amazon?

Thank you!

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Seller_saK5Ah2SaNYjL

:exploding_head::exploding_head: Now I know what this emoji is for :rofl:

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