My page won't go live. Please HELP

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Seller_hhtARoTGtt7xE

My page won't go live. Please HELP

Hi,

I’m new to Amazon, have set up my seller account, gone through the verification process, uploaded my products and clicked on the box to make active, but still they don’t appear on the Amazon product page. What on earth do I have to do to activate and make them live? I’ve tried in vain to contact Amazon but no one responds to email or their online forms, it’s so frustrating and disappointing. Anyone out there who can help, please do as I’m tearing my hair out and there’s not much left, THANK YOU!

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43 replies
Tags:Verification
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43 replies
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Seller_hhtARoTGtt7xE

I may have fathomed out why. Can you enter a price less than Amazon’s price for the same product? If the answer is no, then I may have discovered the reason our product is not displayed on the Amazon site, can other sellers please confirm. Do you have to match the Amazon price, or can you offer a product cheaper than the Amazon price?

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Seller_Rds42gzScDQFa

Can you give an ASIN please

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Seller_hhtARoTGtt7xE

If we accept your suggestions, the changes will be reflected in 15 minutes.

Clearly they do not accept our suggestions of a price lower than theirs, that MUST be the reason, anyone else experienced this?

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Seller_hhtARoTGtt7xE

Yes we have stock, sadly still not showing up.

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Seller_ftMMn0UeA4IQP

Capture

Have you got a bit where the star is that says ‘suppressed’?

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Seller_YVx6UpjLVLBWF

The fix price alerts can be found here:

Screenshot (449)

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Seller_MCX84LYjO4bwx

Have you got it listed as fulfilled by Amazon instead of fulfilled by merchant?

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Seller_f5cnodyVjLD4S

Hi
Click on this link
Active Marketplaces
Check that all marketplaces you want to sell on are marked active and click on save.
Good luck

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Seller_MCX84LYjO4bwx

Have you got your shipping settings set correctly?

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