Have spent a lot of time and effort on this product and getting this shipment through. The listing never went live - it became ‘Stranded Inventory’ (Restricted ASIN) when it arrived at the warehouse. This was because the listing had the word ‘pneumonia’ in it, so it fell under the ‘unauthorized health claims’ category.
The only health claims the product itself makes are from the EU health claim database (UK, EU and Amazon compliant). It does not mention the word ‘pneumonia’ in it at all. The only place where that word is mentioned is in one line of my listing. I got rid of the line (so the listing had no health claims) and went for the ‘Relist’ option under ‘Stranded Inventory’. I then received an email telling me my product has been restricted and I must schedule the shipment to be sent back or removed. There was no mention of any option of getting it relisted in the Amazon catalogue.
I have contacted seller support to appeal this, and apologised. It is taking some time for them to get back to me, and I am a bit worried now. The product is renowned for it’s benefits to the immune system and I didn’t think it was controversial to write that studies have shown it can be effective in protecting from acute respiratory infections such as the common cold, flu and pneumonia.
What are the chances that they allow me to relist this product? I was really relying on Amazon FBA.