Problems Marking Orders as Dispatched
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Seller_YeHd6oIdUhl2s

Problems Marking Orders as Dispatched

Hello all.
I am having a problem marking orders as dispatched. I have checked the usual boxes and added my shipping method " Royal Mail 1st Class Stamps/Franking" in each tracking box, but today it only marked 1 of my 3 orders as dispatched and gave me an error notice saying that I can’t put the same tracking number in for multiple orders.
I have tried to get a callback but the service isn’t available so thought I would post here to see if anyone knows why this is happening? Thank you

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14 replies
Tags:Royal Mail, Shipping
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Seller_7VbclcPFFRTnc
Most helpful reply

as its stamps/franking you shouldn’t be entering anything in the tracking box - you leave it blank

you choose 1st class stamps/franking from the drop down menu, you don’t enter that in the tracking field

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14 replies
user profile
Seller_7VbclcPFFRTnc
Most helpful reply

as its stamps/franking you shouldn’t be entering anything in the tracking box - you leave it blank

you choose 1st class stamps/franking from the drop down menu, you don’t enter that in the tracking field

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