Selling same product but in two different types of packaging
I am having a lot of difficulty loading up my product for sale on Amazon FBA.
We have only one product but we have two types of packaging:- Gift-box and Standard. Each has it’s own barcode and EAN number.
I have successfully registered on Amazon our Gift-box product (EAN number displayed on giftbox) but I can not add the standard packaged product (Different EAN number displayed on standard packaging).
When I try and add the standard packaged product it is rejected saying the EAN is invalid. I also read on Seller Central that EAN numbers beginning with 5 are unacceptable. All very confusing as I have successfully added the gift box on that does have an EAN number beginning with 5.
Can anyone shed any light please?
Many thanks for your help.
Regards
Peter
4 replies
Seller_xDtaDZ1Iek9Fq
where did you get your barcode from? only GS1 ones are accepted on Amazon
Seller_z6B2L9xab6HlP
Most European Article Numbers (EANs) begin with a 5 because that’s what the GS1 country codes for most of Europe start with. https://en.wikipedia.org/wiki/List_of_GS1_country_codes
You need to ensure the product information is fully registered with GS1 https://gepir.gs1.org/index.php/search-by-gtin
