Shipping issues

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Seller_prsWBNvXhj35w

Shipping issues

Hi Guys,
I got an issue with shipment. Basically I created a shipment on 30.12.2022 and still did not get any confirmation email from amazon or UPS. It’s been already over two weeks and I am not sure what I should do.
Can someone help me please.
Thanks,
Kasia

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8 replies
Tags:Fulfilment Centre, UPS
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8 replies
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Seller_7VbclcPFFRTnc

Have you checked the tracking on the UPS website ?

Go to the track shipment tab and see what that says too

Edit - did you arrange collection ?

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Maja_Amazon

Hi Kasia!

Thanks for using Seller Forums, please let us know if you were able to check UPS tracking.

In the meantime, I am going to transfer your thread to FBA category.

Maja

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Seller_prsWBNvXhj35w

Hi The_little_shop,
Thank your for your answer.
When I go on UPS website and I put that I have pre-paid label (I got it when I did shipment with amazon) is asking me for tracking number which I don’t have I also spoke with UPS and they said that till I won’t get trucking number they won’t be able to do anything.
Thanks

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