Thousands of units stuck in fulfillment center processing status for over 5 months
Thousands of products with multiple FNSKUs have been in the FC Processing status for more than 5 months (since from Sept 2022).
The answer from customer services are always the same. “These units have been sidelined at the fulfillment center for additional processing, such as verification of item dimensions and weight, pending investigations, or FC transshipment”, or “The units are not in reserved status”. Amazon staffs provide no solution except advice indefinite waiting. No real help has ever been given.
How do we resolve it?
10 replies
Seller_7VbclcPFFRTnc
Are any items available ?
Are you in uk ?
If not Are you uk vat registered ?
Seller_q4vXHB601K8UV
We have also got this issue. One warehouse seems to be okay, but the one with the bulk of our stock hasn’t booked it in for 2 months, just says FC processing.
50+ units of each (RRP some of these £200-£500). Seller support no help. UK registered business, VAT registered.
