Unable to add or edit listings

Hello,

In the last months we provided all needed information in order to activite and use our seller amazon account.
Unfortunatelly we still received the following message:

You’re currently unable to add or edit listings because either the credit card on file is invalid or the credit card is in the process of validating, which could take up to 24 hours. Please ensure that you have a valid credit card uploaded in Account Settings.

Meanwhile you are not confirmed some documents which we sent you via your amazon platform.
I hope for your possitive feedbacks.

regards