VTR - Check for mistakes

I noticed today my VTR had dropped, it is always 100%

Downloaded the report the one item showing, does have valid tracking.

When I dispatch I have click and drop to automatically mark as dispatched on all platforms, which must of happened okay or the order would of still of been showing in unshipped!

Details of the order on Amazon are -
Order date - Tue, 8 Nov 2022
Ship date - Tue, 8 Nov 2022
Shipping Carrier - Royal Mail
Tracking ID - QV*83142**7GB
Shipping service - Royal Mail Tracked 48 LBT
Delivered 10 Nov 2022

Tracking on Click and Drop show fully scanned at these points along route -
-Tracking history -
**Delivered **
Thursday 10 November 2022 11:24

Due to be delivered today by
Glasgow G43 and G46 DO
07:02

Item Received
Glasgow MC 04:35

Item Received
Peterborough MC
Wednesday 09 November 2022
09:14

Sender despatching item
Tuesday 08 November 2022
18:01

I messaged Help and opened a case log and received this back -

We investigated the order 26-52378*-0441906* you provided and see that you added or confirmed shipment for this order on 11/08/2022, 10:34:33 PM IST. The tracking ID on the carrier’s website shows that the shipment was delivered on 10 Nov 2022 11:24 AM, which means that the tracking information was added after the delivery.

What planet do Customer Care live on? How is 11/08/2022 after 10 Nov 2022?

They really are another level of stupid!
Anyway, just a heads up to check your VTR for correct orders showing as wrong!