Which Tracking Number do Amazon Actually Read?
Ok so SS are being as unhelpful as ever. My Valid Tracking Rate for premium is currently 75% even though i have uploaded every number. The ‘On time delivery rate’ is 100% even though SS tell me that i’m not uploading tracking to all of my orders. I only upload tracking to premium order yet SS are unable to fathom that. The report downloaded shows crosses in the “not valid” column next to my tracking numbers yet they must have been read as i have 100% delivered on time metrics which at one point was in the 70%'s. I hope that makes sense, this system is as confusing af
Which Tracking Number do Amazon Actually Read?
Ok so SS are being as unhelpful as ever. My Valid Tracking Rate for premium is currently 75% even though i have uploaded every number. The ‘On time delivery rate’ is 100% even though SS tell me that i’m not uploading tracking to all of my orders. I only upload tracking to premium order yet SS are unable to fathom that. The report downloaded shows crosses in the “not valid” column next to my tracking numbers yet they must have been read as i have 100% delivered on time metrics which at one point was in the 70%'s. I hope that makes sense, this system is as confusing af
53 replies
Seller_EJIX7rqDNQJi2
Are you shipping using one of the approved carriers?
If yes, were all orders dispatched within their Expected Dispatch Date?
From your post it sounds like some of your orders may not have been collected on time.
Seller_KbS8F1HhbOckz
I have a similar problem. My premium delivery rates are different to my actual rates from Royal Mail. In fact the amazon numbers say I’ve had MORE premium orders than I’ve actually had! Contacted SS who have passed it onto ‘specialists’ but heard nothing back in a week. And in the interim I can’t process premium orders.
Seller_KbS8F1HhbOckz
Just as an update, I’ve had a reply now from seller performance saying they won’t reinstate my premium delivery eligibility and will not reply to further correspondence. The galling thing is that their figures for the SAME date range have now changed and not only say that I’ve had more premium order than I’ve actually had, but that I’ve only added valid tracking numbers for 90%. I’ve input tracking number for all my premium orders. I’ve even gone onto the royal mail website and validated all of them - thankfully there were not too many to check. The Amazon system is clearly broken. I’m just not going to bother offering premium any more. And to think they keep bugging me to join Seller Fulfilled Prime! Not a chance.
Seller_bjLw0eTdnAAE5
The higher they push the expectations of the buyers, the more they will have to penalise the 3rd party sellers in an attempt to get the sellers to ‘up there game’ to impossible standards.
All my orders are sent with valid tracking using Royal Mail, only 44% are stating as valid tracking! For premium shipping I use DPD or RM special delivery, these orders are at 100% valid tracking, I think it is a way Amazon are pushing these deliveries.
Suck it up and adjust your prices to cover this nonsense, otherwise it will not help your blood pressure.
Seller_1qKTBDbgtHefM
Their system is just broken. I have 35 late shipments, all of them show ON THE AMAZON PAGE the tracking, which shows they were collected on time and then delivered on time. They are SFP orders that were collected by the Amazon driver, scanned on collection and delivered on time and the tracking (that appears on the order page) shows as much. How is this a late shipment? Where is Amazon getting the information from when THEIR tracking shows collection and delivery?!
On one of them, on the actual Amazon order page, it shows the tracking number, the collection date, the delivery date, and then next to the item further up the page, “AWAITING COLLECTION”!!!
What a ridiculous contradiction, they are mutually exclusive issues.
Amazon have a serious system issue somewhere, it seems to have happened over the last week or so and is causing weird and random looking issues all over the site with regards to tracking, delivery and metrics.
Suck it up, cuz no one is going to help us. Gotta pray we can outlive the bad metrics.
Seller_nJqs0T8gkrQn0
I have tracking uploaded with every order and my VTR is currently 15.5% !!
Now we have the new Performance Page layout The VTR page appears to be buried a little, so I just stopped looking at it now
Seller_aM6EyM3iNnXkL
Hey @Mark_Griffin
Your post prompted me to check our tracking rate and it is currently not accurate (in general, historically it never has been 100% accurate!)
I have to say that this time though the one order that has dropped our valid tracking/delivery rate metric is an order that we had cancelled/refunded after confirming dispatch. Maybe this is the same for you? It would be nice if the system picked up on such things as obviously the tracking number should be void on cancellation/refund and therefore not regarded as a non-valid tracking number/not delivered on time metric! but as my friend above states…
All the best
Lee
Seller_dl5O35GVF6pBt
I have the same problem … this was my reply from SS. My tracking numbers are correct as I use the automated clickn drop shipping. so it imports the exact shipping number, I dont have to scan or copy n paste etc.
…
Dear Seller,
Thank you for contacting Amazon Seller Support.
As per your email, I understand that your concern is regarding Valid tracking rate. Please allow me to assist you.
I do acknowledge that there are 6 orders which hampered your valid tracking rate however, all eight order are showing incorrectly. I regret for the inconvenience caused to you.
In this regard, I would like to inform you that if you uploaded a tracking number but are seeing it marked as unconfirmed, it might be because the tracking number that you provided is incorrect.
Hence, to proceed further I would request you to please confirm the following points:
■ Your tracking number is correct, but it’s not associated with the carrier that you specified. For example, if you use DHL to ship a package but enter “FedEx” as the carrier name, the tracking information will be marked as unconfirmed.
■ The tracking number and carrier name are correct, but you used an unsupported carrier, which we cannot verify and so will not count towards your Valid Tracking Rate metric.
■ The tracking number was uploaded after the order was delivered, meaning that it was not useful to the buyer and thus does not count towards your Valid Tracking Rate metric.
■ Please check to make sure that you have entered the carrier and tracking number for your package correctly. You can change, re-enter and update the tracking information under Manage Your Orders until the order has been delivered. Your metrics will reflect this change within 72 hours.
If you have a package marked with an “X” in the “No Valid Tracking” column,and you’ve verified that the tracking number for the Amazon-supported carrier is correct, try submitting the tracking number again.
However, If this doesn’t solve your issue then I would request you to please write an email directly to our seller performance team in an email address given below with your registered email ID:
seller-performance@amazon.co.uk
Our seller performance team will look into this matter with utmost priority and will provide you with the best possible resolution.
So that they could prevent you from the future consequences that may take place because of this situation.
In case you require further assistance, please feel free to write us and we will be delighted to assist you.
It was sheer pleasure assisting you today.
Have a great day ahead.
Seller_ZOZTdubuqFBLp
Hi…not sure if it applies to your issue but I spoke with customer service this morning regarding an error on my on time shipping report…I was told that Amazon have a problem with the information that they are seeing and that it should be sorted in 24 hours. Hope that helps?
Seller_cKUuRPqXjVYhn
Hi Mark,
we can understand your situation, we are in same from last one month.
Our metrics fall down without any issue from our end, even the orders has been delivered in time.
We have attached all proofs of deliveries but no one helped.
Which Tracking Number do Amazon Actually Read?
Ok so SS are being as unhelpful as ever. My Valid Tracking Rate for premium is currently 75% even though i have uploaded every number. The ‘On time delivery rate’ is 100% even though SS tell me that i’m not uploading tracking to all of my orders. I only upload tracking to premium order yet SS are unable to fathom that. The report downloaded shows crosses in the “not valid” column next to my tracking numbers yet they must have been read as i have 100% delivered on time metrics which at one point was in the 70%'s. I hope that makes sense, this system is as confusing af
Which Tracking Number do Amazon Actually Read?
Ok so SS are being as unhelpful as ever. My Valid Tracking Rate for premium is currently 75% even though i have uploaded every number. The ‘On time delivery rate’ is 100% even though SS tell me that i’m not uploading tracking to all of my orders. I only upload tracking to premium order yet SS are unable to fathom that. The report downloaded shows crosses in the “not valid” column next to my tracking numbers yet they must have been read as i have 100% delivered on time metrics which at one point was in the 70%'s. I hope that makes sense, this system is as confusing af
Which Tracking Number do Amazon Actually Read?
Ok so SS are being as unhelpful as ever. My Valid Tracking Rate for premium is currently 75% even though i have uploaded every number. The ‘On time delivery rate’ is 100% even though SS tell me that i’m not uploading tracking to all of my orders. I only upload tracking to premium order yet SS are unable to fathom that. The report downloaded shows crosses in the “not valid” column next to my tracking numbers yet they must have been read as i have 100% delivered on time metrics which at one point was in the 70%'s. I hope that makes sense, this system is as confusing af
53 replies
53 replies
Seller_EJIX7rqDNQJi2
Are you shipping using one of the approved carriers?
If yes, were all orders dispatched within their Expected Dispatch Date?
From your post it sounds like some of your orders may not have been collected on time.
Seller_KbS8F1HhbOckz
I have a similar problem. My premium delivery rates are different to my actual rates from Royal Mail. In fact the amazon numbers say I’ve had MORE premium orders than I’ve actually had! Contacted SS who have passed it onto ‘specialists’ but heard nothing back in a week. And in the interim I can’t process premium orders.
Seller_KbS8F1HhbOckz
Just as an update, I’ve had a reply now from seller performance saying they won’t reinstate my premium delivery eligibility and will not reply to further correspondence. The galling thing is that their figures for the SAME date range have now changed and not only say that I’ve had more premium order than I’ve actually had, but that I’ve only added valid tracking numbers for 90%. I’ve input tracking number for all my premium orders. I’ve even gone onto the royal mail website and validated all of them - thankfully there were not too many to check. The Amazon system is clearly broken. I’m just not going to bother offering premium any more. And to think they keep bugging me to join Seller Fulfilled Prime! Not a chance.
Seller_bjLw0eTdnAAE5
The higher they push the expectations of the buyers, the more they will have to penalise the 3rd party sellers in an attempt to get the sellers to ‘up there game’ to impossible standards.
All my orders are sent with valid tracking using Royal Mail, only 44% are stating as valid tracking! For premium shipping I use DPD or RM special delivery, these orders are at 100% valid tracking, I think it is a way Amazon are pushing these deliveries.
Suck it up and adjust your prices to cover this nonsense, otherwise it will not help your blood pressure.
Seller_1qKTBDbgtHefM
Their system is just broken. I have 35 late shipments, all of them show ON THE AMAZON PAGE the tracking, which shows they were collected on time and then delivered on time. They are SFP orders that were collected by the Amazon driver, scanned on collection and delivered on time and the tracking (that appears on the order page) shows as much. How is this a late shipment? Where is Amazon getting the information from when THEIR tracking shows collection and delivery?!
On one of them, on the actual Amazon order page, it shows the tracking number, the collection date, the delivery date, and then next to the item further up the page, “AWAITING COLLECTION”!!!
What a ridiculous contradiction, they are mutually exclusive issues.
Amazon have a serious system issue somewhere, it seems to have happened over the last week or so and is causing weird and random looking issues all over the site with regards to tracking, delivery and metrics.
Suck it up, cuz no one is going to help us. Gotta pray we can outlive the bad metrics.
Seller_nJqs0T8gkrQn0
I have tracking uploaded with every order and my VTR is currently 15.5% !!
Now we have the new Performance Page layout The VTR page appears to be buried a little, so I just stopped looking at it now
Seller_aM6EyM3iNnXkL
Hey @Mark_Griffin
Your post prompted me to check our tracking rate and it is currently not accurate (in general, historically it never has been 100% accurate!)
I have to say that this time though the one order that has dropped our valid tracking/delivery rate metric is an order that we had cancelled/refunded after confirming dispatch. Maybe this is the same for you? It would be nice if the system picked up on such things as obviously the tracking number should be void on cancellation/refund and therefore not regarded as a non-valid tracking number/not delivered on time metric! but as my friend above states…
All the best
Lee
Seller_dl5O35GVF6pBt
I have the same problem … this was my reply from SS. My tracking numbers are correct as I use the automated clickn drop shipping. so it imports the exact shipping number, I dont have to scan or copy n paste etc.
…
Dear Seller,
Thank you for contacting Amazon Seller Support.
As per your email, I understand that your concern is regarding Valid tracking rate. Please allow me to assist you.
I do acknowledge that there are 6 orders which hampered your valid tracking rate however, all eight order are showing incorrectly. I regret for the inconvenience caused to you.
In this regard, I would like to inform you that if you uploaded a tracking number but are seeing it marked as unconfirmed, it might be because the tracking number that you provided is incorrect.
Hence, to proceed further I would request you to please confirm the following points:
■ Your tracking number is correct, but it’s not associated with the carrier that you specified. For example, if you use DHL to ship a package but enter “FedEx” as the carrier name, the tracking information will be marked as unconfirmed.
■ The tracking number and carrier name are correct, but you used an unsupported carrier, which we cannot verify and so will not count towards your Valid Tracking Rate metric.
■ The tracking number was uploaded after the order was delivered, meaning that it was not useful to the buyer and thus does not count towards your Valid Tracking Rate metric.
■ Please check to make sure that you have entered the carrier and tracking number for your package correctly. You can change, re-enter and update the tracking information under Manage Your Orders until the order has been delivered. Your metrics will reflect this change within 72 hours.
If you have a package marked with an “X” in the “No Valid Tracking” column,and you’ve verified that the tracking number for the Amazon-supported carrier is correct, try submitting the tracking number again.
However, If this doesn’t solve your issue then I would request you to please write an email directly to our seller performance team in an email address given below with your registered email ID:
seller-performance@amazon.co.uk
Our seller performance team will look into this matter with utmost priority and will provide you with the best possible resolution.
So that they could prevent you from the future consequences that may take place because of this situation.
In case you require further assistance, please feel free to write us and we will be delighted to assist you.
It was sheer pleasure assisting you today.
Have a great day ahead.
Seller_ZOZTdubuqFBLp
Hi…not sure if it applies to your issue but I spoke with customer service this morning regarding an error on my on time shipping report…I was told that Amazon have a problem with the information that they are seeing and that it should be sorted in 24 hours. Hope that helps?
Seller_cKUuRPqXjVYhn
Hi Mark,
we can understand your situation, we are in same from last one month.
Our metrics fall down without any issue from our end, even the orders has been delivered in time.
We have attached all proofs of deliveries but no one helped.
Seller_EJIX7rqDNQJi2
Are you shipping using one of the approved carriers?
If yes, were all orders dispatched within their Expected Dispatch Date?
From your post it sounds like some of your orders may not have been collected on time.
Seller_EJIX7rqDNQJi2
Are you shipping using one of the approved carriers?
If yes, were all orders dispatched within their Expected Dispatch Date?
From your post it sounds like some of your orders may not have been collected on time.
Seller_KbS8F1HhbOckz
I have a similar problem. My premium delivery rates are different to my actual rates from Royal Mail. In fact the amazon numbers say I’ve had MORE premium orders than I’ve actually had! Contacted SS who have passed it onto ‘specialists’ but heard nothing back in a week. And in the interim I can’t process premium orders.
Seller_KbS8F1HhbOckz
I have a similar problem. My premium delivery rates are different to my actual rates from Royal Mail. In fact the amazon numbers say I’ve had MORE premium orders than I’ve actually had! Contacted SS who have passed it onto ‘specialists’ but heard nothing back in a week. And in the interim I can’t process premium orders.
Seller_KbS8F1HhbOckz
Just as an update, I’ve had a reply now from seller performance saying they won’t reinstate my premium delivery eligibility and will not reply to further correspondence. The galling thing is that their figures for the SAME date range have now changed and not only say that I’ve had more premium order than I’ve actually had, but that I’ve only added valid tracking numbers for 90%. I’ve input tracking number for all my premium orders. I’ve even gone onto the royal mail website and validated all of them - thankfully there were not too many to check. The Amazon system is clearly broken. I’m just not going to bother offering premium any more. And to think they keep bugging me to join Seller Fulfilled Prime! Not a chance.
Seller_KbS8F1HhbOckz
Just as an update, I’ve had a reply now from seller performance saying they won’t reinstate my premium delivery eligibility and will not reply to further correspondence. The galling thing is that their figures for the SAME date range have now changed and not only say that I’ve had more premium order than I’ve actually had, but that I’ve only added valid tracking numbers for 90%. I’ve input tracking number for all my premium orders. I’ve even gone onto the royal mail website and validated all of them - thankfully there were not too many to check. The Amazon system is clearly broken. I’m just not going to bother offering premium any more. And to think they keep bugging me to join Seller Fulfilled Prime! Not a chance.
Seller_bjLw0eTdnAAE5
The higher they push the expectations of the buyers, the more they will have to penalise the 3rd party sellers in an attempt to get the sellers to ‘up there game’ to impossible standards.
All my orders are sent with valid tracking using Royal Mail, only 44% are stating as valid tracking! For premium shipping I use DPD or RM special delivery, these orders are at 100% valid tracking, I think it is a way Amazon are pushing these deliveries.
Suck it up and adjust your prices to cover this nonsense, otherwise it will not help your blood pressure.
Seller_bjLw0eTdnAAE5
The higher they push the expectations of the buyers, the more they will have to penalise the 3rd party sellers in an attempt to get the sellers to ‘up there game’ to impossible standards.
All my orders are sent with valid tracking using Royal Mail, only 44% are stating as valid tracking! For premium shipping I use DPD or RM special delivery, these orders are at 100% valid tracking, I think it is a way Amazon are pushing these deliveries.
Suck it up and adjust your prices to cover this nonsense, otherwise it will not help your blood pressure.
Seller_1qKTBDbgtHefM
Their system is just broken. I have 35 late shipments, all of them show ON THE AMAZON PAGE the tracking, which shows they were collected on time and then delivered on time. They are SFP orders that were collected by the Amazon driver, scanned on collection and delivered on time and the tracking (that appears on the order page) shows as much. How is this a late shipment? Where is Amazon getting the information from when THEIR tracking shows collection and delivery?!
On one of them, on the actual Amazon order page, it shows the tracking number, the collection date, the delivery date, and then next to the item further up the page, “AWAITING COLLECTION”!!!
What a ridiculous contradiction, they are mutually exclusive issues.
Amazon have a serious system issue somewhere, it seems to have happened over the last week or so and is causing weird and random looking issues all over the site with regards to tracking, delivery and metrics.
Suck it up, cuz no one is going to help us. Gotta pray we can outlive the bad metrics.
Seller_1qKTBDbgtHefM
Their system is just broken. I have 35 late shipments, all of them show ON THE AMAZON PAGE the tracking, which shows they were collected on time and then delivered on time. They are SFP orders that were collected by the Amazon driver, scanned on collection and delivered on time and the tracking (that appears on the order page) shows as much. How is this a late shipment? Where is Amazon getting the information from when THEIR tracking shows collection and delivery?!
On one of them, on the actual Amazon order page, it shows the tracking number, the collection date, the delivery date, and then next to the item further up the page, “AWAITING COLLECTION”!!!
What a ridiculous contradiction, they are mutually exclusive issues.
Amazon have a serious system issue somewhere, it seems to have happened over the last week or so and is causing weird and random looking issues all over the site with regards to tracking, delivery and metrics.
Suck it up, cuz no one is going to help us. Gotta pray we can outlive the bad metrics.
Seller_nJqs0T8gkrQn0
I have tracking uploaded with every order and my VTR is currently 15.5% !!
Now we have the new Performance Page layout The VTR page appears to be buried a little, so I just stopped looking at it now
Seller_nJqs0T8gkrQn0
I have tracking uploaded with every order and my VTR is currently 15.5% !!
Now we have the new Performance Page layout The VTR page appears to be buried a little, so I just stopped looking at it now
Seller_aM6EyM3iNnXkL
Hey @Mark_Griffin
Your post prompted me to check our tracking rate and it is currently not accurate (in general, historically it never has been 100% accurate!)
I have to say that this time though the one order that has dropped our valid tracking/delivery rate metric is an order that we had cancelled/refunded after confirming dispatch. Maybe this is the same for you? It would be nice if the system picked up on such things as obviously the tracking number should be void on cancellation/refund and therefore not regarded as a non-valid tracking number/not delivered on time metric! but as my friend above states…
All the best
Lee
Seller_aM6EyM3iNnXkL
Hey @Mark_Griffin
Your post prompted me to check our tracking rate and it is currently not accurate (in general, historically it never has been 100% accurate!)
I have to say that this time though the one order that has dropped our valid tracking/delivery rate metric is an order that we had cancelled/refunded after confirming dispatch. Maybe this is the same for you? It would be nice if the system picked up on such things as obviously the tracking number should be void on cancellation/refund and therefore not regarded as a non-valid tracking number/not delivered on time metric! but as my friend above states…
All the best
Lee
Seller_dl5O35GVF6pBt
I have the same problem … this was my reply from SS. My tracking numbers are correct as I use the automated clickn drop shipping. so it imports the exact shipping number, I dont have to scan or copy n paste etc.
…
Dear Seller,
Thank you for contacting Amazon Seller Support.
As per your email, I understand that your concern is regarding Valid tracking rate. Please allow me to assist you.
I do acknowledge that there are 6 orders which hampered your valid tracking rate however, all eight order are showing incorrectly. I regret for the inconvenience caused to you.
In this regard, I would like to inform you that if you uploaded a tracking number but are seeing it marked as unconfirmed, it might be because the tracking number that you provided is incorrect.
Hence, to proceed further I would request you to please confirm the following points:
■ Your tracking number is correct, but it’s not associated with the carrier that you specified. For example, if you use DHL to ship a package but enter “FedEx” as the carrier name, the tracking information will be marked as unconfirmed.
■ The tracking number and carrier name are correct, but you used an unsupported carrier, which we cannot verify and so will not count towards your Valid Tracking Rate metric.
■ The tracking number was uploaded after the order was delivered, meaning that it was not useful to the buyer and thus does not count towards your Valid Tracking Rate metric.
■ Please check to make sure that you have entered the carrier and tracking number for your package correctly. You can change, re-enter and update the tracking information under Manage Your Orders until the order has been delivered. Your metrics will reflect this change within 72 hours.
If you have a package marked with an “X” in the “No Valid Tracking” column,and you’ve verified that the tracking number for the Amazon-supported carrier is correct, try submitting the tracking number again.
However, If this doesn’t solve your issue then I would request you to please write an email directly to our seller performance team in an email address given below with your registered email ID:
seller-performance@amazon.co.uk
Our seller performance team will look into this matter with utmost priority and will provide you with the best possible resolution.
So that they could prevent you from the future consequences that may take place because of this situation.
In case you require further assistance, please feel free to write us and we will be delighted to assist you.
It was sheer pleasure assisting you today.
Have a great day ahead.
Seller_dl5O35GVF6pBt
I have the same problem … this was my reply from SS. My tracking numbers are correct as I use the automated clickn drop shipping. so it imports the exact shipping number, I dont have to scan or copy n paste etc.
…
Dear Seller,
Thank you for contacting Amazon Seller Support.
As per your email, I understand that your concern is regarding Valid tracking rate. Please allow me to assist you.
I do acknowledge that there are 6 orders which hampered your valid tracking rate however, all eight order are showing incorrectly. I regret for the inconvenience caused to you.
In this regard, I would like to inform you that if you uploaded a tracking number but are seeing it marked as unconfirmed, it might be because the tracking number that you provided is incorrect.
Hence, to proceed further I would request you to please confirm the following points:
■ Your tracking number is correct, but it’s not associated with the carrier that you specified. For example, if you use DHL to ship a package but enter “FedEx” as the carrier name, the tracking information will be marked as unconfirmed.
■ The tracking number and carrier name are correct, but you used an unsupported carrier, which we cannot verify and so will not count towards your Valid Tracking Rate metric.
■ The tracking number was uploaded after the order was delivered, meaning that it was not useful to the buyer and thus does not count towards your Valid Tracking Rate metric.
■ Please check to make sure that you have entered the carrier and tracking number for your package correctly. You can change, re-enter and update the tracking information under Manage Your Orders until the order has been delivered. Your metrics will reflect this change within 72 hours.
If you have a package marked with an “X” in the “No Valid Tracking” column,and you’ve verified that the tracking number for the Amazon-supported carrier is correct, try submitting the tracking number again.
However, If this doesn’t solve your issue then I would request you to please write an email directly to our seller performance team in an email address given below with your registered email ID:
seller-performance@amazon.co.uk
Our seller performance team will look into this matter with utmost priority and will provide you with the best possible resolution.
So that they could prevent you from the future consequences that may take place because of this situation.
In case you require further assistance, please feel free to write us and we will be delighted to assist you.
It was sheer pleasure assisting you today.
Have a great day ahead.
Seller_ZOZTdubuqFBLp
Hi…not sure if it applies to your issue but I spoke with customer service this morning regarding an error on my on time shipping report…I was told that Amazon have a problem with the information that they are seeing and that it should be sorted in 24 hours. Hope that helps?
Seller_ZOZTdubuqFBLp
Hi…not sure if it applies to your issue but I spoke with customer service this morning regarding an error on my on time shipping report…I was told that Amazon have a problem with the information that they are seeing and that it should be sorted in 24 hours. Hope that helps?
Seller_cKUuRPqXjVYhn
Hi Mark,
we can understand your situation, we are in same from last one month.
Our metrics fall down without any issue from our end, even the orders has been delivered in time.
We have attached all proofs of deliveries but no one helped.
Seller_cKUuRPqXjVYhn
Hi Mark,
we can understand your situation, we are in same from last one month.
Our metrics fall down without any issue from our end, even the orders has been delivered in time.
We have attached all proofs of deliveries but no one helped.
