Wrong asin/ messages to me
Below ASIN doesn’t belong to me but amazon wont stop sending below message to me
Hello from Fulfillment by Amazon,
The referance EAN found on your product is matching ASIN B07PZ45D88, in order to set your units back to sales, you need to create a listing for this ASIN B07PZ45D88 first.
You are allowed to create a new listing following ASIN B07PZ45D88 in order for us to perform the relabel of your units to the correct listing B07PZ45D88 for your units having such EAN reference.
Please create a new listing for ASIN B07PZ45D88 and respond to this case within the next 24 hours, so we can have these units relabeled accordingly.
Please note we have reinstated your offer and moved your inventory to reserved status until this issue is resolved. In order to continue selling this ASIN, please reactivate your listing. This will enable you to resume sales as soon as possible.
For information about reactivating a listing, please refer to seller central: https://sellercentral-europe.amazon.com/gp/help/GF5ES9LFB2RNU6R8?referral=A36HRMROFWMHTM_A22ZPMYC558XSG&referral=A36HRMROFWMHTM_A22ZPMYC558XSG
We appreciate your cooperation in helping us process your inventory in a timely and accurate manner.
Max
Amazon.co.uk Seller Support
(Compliance and Exception Management)
42 replies
Seller_6sxtIS0RbZ5k7
There is a spelling mistake in that and the English is really bad, is this message on an email or via Seller Central.
Have you checked in excess inventory whether you DO actually have any excess inventory?
On the face of it it sounds like you have sent another item to FBA that has a duplicate EAN. Have you bought any barcodes anywhere other than GS1?
Seller_7VbclcPFFRTnc
do you sell lime juice ?..
or do any of your products have the barcode 5032722317024 on them ?
Seller_BS5lg2keRs2QO
I’m not sure why this needs so many posts. Amazon think one of your items is using a barcode belonging to an established brand. Check and make sure.
Seller_6sxtIS0RbZ5k7
So what is the barcode on your product?
Seller_aOogeQQcgrYam
@ELAN_SIGNATURE Please just answer the question that has been asked so many times of you!
What is the actual barcode shown on the product that you sell via FBA?
