You have a separate account
hi
hope every one is fine and enjoying best of health
my seller deactivated and got this message
you have a separate account Go Max that was enforced for violating one of our policies. As a result, you may no longer use the KHURAM selling account to sell on Amazon.co.uk.
my reply is
The account in question was originally associated with a company named GO MAX LTD,
which belonged to the previous owner ofMAX DIGITAL LTD. I purchased the MAX
DIGITAL LTD account from the previous owner and subsequently transferred it to my
company, Zynax Ltd. Since the transfer, this account has been fully managed and operated by
Zynax Ltd, and it is no longer linked with GO MAX LTD in any capacity
i provide documented evidence of
1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.
2. Bank statement to show the Payment made for the Purchase of this account.
but amazon says this information is not enough
i am new seller and very frustrated now what to do.
please someone guide me in such regard experienced seller or amazon staff
thank you very much
stay safe happy n healthy always
best regards
5 replies
Seller_RlZVPg3d6ZUGP
Looking at the accounts, go max account is still live, how did you transfer it?
The zynax account has also been live since 2019
go max limited, max digital limited and zynax limited are also still all live companies (although 2 are going through strike off) so did you purchase the amazon account but not the company?
Ash_AMZ
Hello @Seller_BMd3bmpEnmsTK,
Ash here to assist. First of all, I would like to apologize for the delay on our response.
It has been understood that you need help on the account reactivation which has been linked to another selling account.
It has been understood that your account has been related to the Go Max where you purchased this account.
Did you update all the account information ?
Is there any information still matching between both of these accounts ?
1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.
2. Bank statement to show the Payment made for the Purchase of this account.
Did you submit the valid documents signed by the both parties ?
Kindly provide more information over this thread. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
You have a separate account
hi
hope every one is fine and enjoying best of health
my seller deactivated and got this message
you have a separate account Go Max that was enforced for violating one of our policies. As a result, you may no longer use the KHURAM selling account to sell on Amazon.co.uk.
my reply is
The account in question was originally associated with a company named GO MAX LTD,
which belonged to the previous owner ofMAX DIGITAL LTD. I purchased the MAX
DIGITAL LTD account from the previous owner and subsequently transferred it to my
company, Zynax Ltd. Since the transfer, this account has been fully managed and operated by
Zynax Ltd, and it is no longer linked with GO MAX LTD in any capacity
i provide documented evidence of
1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.
2. Bank statement to show the Payment made for the Purchase of this account.
but amazon says this information is not enough
i am new seller and very frustrated now what to do.
please someone guide me in such regard experienced seller or amazon staff
thank you very much
stay safe happy n healthy always
best regards
You have a separate account
hi
hope every one is fine and enjoying best of health
my seller deactivated and got this message
you have a separate account Go Max that was enforced for violating one of our policies. As a result, you may no longer use the KHURAM selling account to sell on Amazon.co.uk.
my reply is
The account in question was originally associated with a company named GO MAX LTD,
which belonged to the previous owner ofMAX DIGITAL LTD. I purchased the MAX
DIGITAL LTD account from the previous owner and subsequently transferred it to my
company, Zynax Ltd. Since the transfer, this account has been fully managed and operated by
Zynax Ltd, and it is no longer linked with GO MAX LTD in any capacity
i provide documented evidence of
1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.
2. Bank statement to show the Payment made for the Purchase of this account.
but amazon says this information is not enough
i am new seller and very frustrated now what to do.
please someone guide me in such regard experienced seller or amazon staff
thank you very much
stay safe happy n healthy always
best regards
5 replies
5 replies
Seller_RlZVPg3d6ZUGP
Looking at the accounts, go max account is still live, how did you transfer it?
The zynax account has also been live since 2019
go max limited, max digital limited and zynax limited are also still all live companies (although 2 are going through strike off) so did you purchase the amazon account but not the company?
Ash_AMZ
Hello @Seller_BMd3bmpEnmsTK,
Ash here to assist. First of all, I would like to apologize for the delay on our response.
It has been understood that you need help on the account reactivation which has been linked to another selling account.
It has been understood that your account has been related to the Go Max where you purchased this account.
Did you update all the account information ?
Is there any information still matching between both of these accounts ?
1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.
2. Bank statement to show the Payment made for the Purchase of this account.
Did you submit the valid documents signed by the both parties ?
Kindly provide more information over this thread. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
Seller_RlZVPg3d6ZUGP
Looking at the accounts, go max account is still live, how did you transfer it?
The zynax account has also been live since 2019
go max limited, max digital limited and zynax limited are also still all live companies (although 2 are going through strike off) so did you purchase the amazon account but not the company?
Seller_RlZVPg3d6ZUGP
Looking at the accounts, go max account is still live, how did you transfer it?
The zynax account has also been live since 2019
go max limited, max digital limited and zynax limited are also still all live companies (although 2 are going through strike off) so did you purchase the amazon account but not the company?
Ash_AMZ
Hello @Seller_BMd3bmpEnmsTK,
Ash here to assist. First of all, I would like to apologize for the delay on our response.
It has been understood that you need help on the account reactivation which has been linked to another selling account.
It has been understood that your account has been related to the Go Max where you purchased this account.
Did you update all the account information ?
Is there any information still matching between both of these accounts ?
1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.
2. Bank statement to show the Payment made for the Purchase of this account.
Did you submit the valid documents signed by the both parties ?
Kindly provide more information over this thread. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
Ash_AMZ
Hello @Seller_BMd3bmpEnmsTK,
Ash here to assist. First of all, I would like to apologize for the delay on our response.
It has been understood that you need help on the account reactivation which has been linked to another selling account.
It has been understood that your account has been related to the Go Max where you purchased this account.
Did you update all the account information ?
Is there any information still matching between both of these accounts ?
1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.
2. Bank statement to show the Payment made for the Purchase of this account.
Did you submit the valid documents signed by the both parties ?
Kindly provide more information over this thread. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
