A buyer making a return request is automatically approved by Amazon, so why can't Amazon automatically refund the buyer after they return the package?
Now the buyer filed an A-to-Z claim and Amazon immediately approved this claim and refunded the money.
My store is affected by ODR.
I was completely unaware that the buyer returned the package because the return was not handled by me.
Can I kindly request Amazon to review this case, I accept to refund the buyer but I do not accept the ODR to be credited to my account.
Thank you.
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