Good day dear forum members. I ask you to help me with such a problem, maybe someone has faced...

My fresh seller account was deactivated in accordance with section 3 of Amazon Services Business Solutions Agreement.

My account did not have any items listed on it and I have not made any sales.

I attached all necessary and important documents and sent an appeal:

Dear Amazon Seller Support Team,

My name is ***********, the owner of seller account ***********, registered on ***********.

I was surprised to discover that my account was deactivated due to "engagement in deceptive, fraudulent, or illegal activity." I would like to clarify the following critical points:

No Commercial Activity

Since registration, I have:

• Not listed a single product for sale
• Not processed any transactions
• Used the account solely to familiarize myself with the platform
• Legitimacy Verification

As requested, I provided:

• Bank statement (details fully match registration data)
• Documents confirming my residential address
• Commitment to Compliance

I have:

• Thoroughly reviewed Section 3 of the Business Solutions Agreement
• Full intention to comply with all Amazon policies
• Ability to provide any additional required documents

I kindly request:

• A reinvestigation of my account
• Specific details of alleged violations (if any)
• An opportunity to correct any potential mistakes

Attachments:

• Passport scan
• Bank statement

Sincerely,

***********

Seller ***********

Whereupon I received the following reply:

Dear ***********,

This is Christine from Account Health Support. Thank you for contacting us regarding your account deactivation issue.

After thoroughly reviewing your case and account information, I must inform you that our verification team has made a final decision. Despite the documentation you provided, they have decided that your account will remain deactivated and this decision is final.

I understand that this is not the news you were hoping for and realize how important this is to your business. However, I must openly state that filing additional documents or appeals at this stage will not change the outcome. The panel has carefully analyzed all of the information provided and has made a final determination.

For more information, please see the notice of findings sent by the team on June 18, 2025 with the subject line “Review of your Amazon Seller Account”.

Thank you for your interaction with Account Health Support.

What to do in this case, because in addition I was charged a monthly fee for the seller???