We are charged promotional fees on items that are lost during inventory check in?
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Seller_XbpZ9KI6Xc8yr

We are charged promotional fees on items that are lost during inventory check in?

I recently filed reports on items that were lost in the warehouse. I was reimbursed but was charged anywhere between 99 cents to $6 in promotional fees out of my reimbursement. Why is that?

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Joey_Amazon
In reply to: Seller_XbpZ9KI6Xc8yr’s post

Hey @Seller_XbpZ9KI6Xc8yr,

Thank you for sharing on the seller forums.

I believe the first step here would be to submit a case with Seller Support. Please make sure to add all of the details around this situation.

If you have done so already, please share the Case Id here.

Thanks,

Joey

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