How can I initiate a contact with the customer about the inventory in Amazon Seller Center?
A rookie in Amazon selling
25 replies
Seller_DROodOAYHftnc
Recommend you read Amazon Seller University - link is at bottom of your seller homepage.
Seller_f5cnodyVjLD4S
In general, you can contact buyers only to complete orders or to respond to customer service questions.The only approved method for communicating with buyers on Amazon is through the Buyer-Seller Messaging Service.
More info on the link below
https://sellercentral-europe.amazon.com/gp/help/G200389080?language=en_GB&ref=id_G200389080_cont_G1701
Seller_xXyZP9SNZrFBm
No need, if its in stock they can see that on their ordering screen.
Seller_xXyZP9SNZrFBm
Had PM too from the the OP - item has been sold but no actual stock. I advised to cancel the order, which will effect the metrics.
OP wishes to mark as dispatched, then contact the buyer to tell them its no in stock and agree a cancellation. Advised that this is NOT how it should be processed.
OP then opens new conversation asking my “how to make a fortune on Amazon” - PMs deleted by me
Seller_NoMNQDGnEW5Bx
Do you all use the same vat number to the same address in Manchester too?
