I have had no disbursement since 24th October, There was one started on the 27th October but that was cancelled by Amazon.

At that time I was just completing verification and I uploaded an incorrect document, I got an email about it and sent the correct document the following day and full verification was completed.

I have received no disbursements since and created a case id some weeks ago about this and was told everything was fine and I was scheduled for the 3rd December. This was not sent and a flurry of support cases opened and closed this morning have got me no where.

The latest response and close of ticket says:

"So on 24 October 2024 you have received an email saying that payment information you have entered on Seller Central does not match the documents submitted"

However that answer is incorrect as it asked for "The business registration number that you entered in Seller Central does not match the number in the document that you have provided."

I provided that and full account verification was completed."

I resume my error back on the 24th October triggered something else, and whilst my account is now fully verified and in good standing that trigger has not been reversed

I am now at the stage where I shall not be fulfilling any further orders as I simply feel I am just giving my products away for free.

Is there any one else I can reach out to other than SS who simply can not get there head around this issue.

Many Thanks

Mark