Amazon classifying my Actual tax invoices as Pro forma invoices
The shipment was lost in the amazon warehouse which has been confirmed by them, provided Proof of delivery and BOL and asked me to share invoices which i have for reimbursement of the whole shipment. Its been 9 months already, now my case has been closed saying the invoices which are uploaded are Pro forma invoices, just because we have paid our suppliers after the shipment date, does it make any sense to any one? we have been in business since 50 years and we have a credit terms with our suppliers, also i have supplied amazon with the letterhead from the suppliers saying these are original tax invoices, can anyone help ???
can anyone share the Amazon policy where it says, payment to be done to the suppliers before the shipment date, or else it will be a pro forma invoice, please help
1 reply
CR_Amazon
Hello there @Seller_Y0LagasdRcIK7
My name is CR and wanted to hop in here. This is the resource page and I have pulled the below from this above resource:
What won’t be accepted?
The following will not be accepted for review:
- Sales quotes, pro forma invoices, or any document that is sent in advance of a finalized invoice or completed transaction.
- Self-issued invoices or invoices where the supplier appears to be the same business entity as the buyer
- Invoices that have been digitally manipulated or are in an editable format such as .xlsx (Excel) or .docx (Word).
CR_Amazon
