Hi all, relatively new to selling here, but so far all has been going well. Looks like one of my listings may have been hacked. Over night the details, pics (some are just Chinese nonsense) are now showing instead of what was originally listed. Tried to find some way of getting in touch with seller central to sort, but obvs that's virtually impossible.

I've closed the item down for the time being, as I can't edit as it says I need approval, but I don't what approval on an item that's essentially not mine.

I'm thinking the only option maybe to get them sent back and start again (unsure of costs for this as it's only a small item), unless someone knows how I can get back into the listing and make it good again. Very annoying as I can't seem to resolve it

Thanks in advance

I opened an individual account a number of years ago and sold a single cushion from my loft. Unbelievably, Amazon decided that my account was misclassified as not being an individual account (sounds like profiteering to me) and deactivated the account.

Despite trying to provide proof to the contrary with the single sale and nothing else listed, the account has been deactivated and it is impossible to contact anyone. All I want to do is get the account closed down as this whole operation seems a farce.

We normally say Let the Buyer Beware - here is it Let the Seller Beware!

I hope others have a better experience!

Amazon suspended my account for a few days in September because I wasn't buying my postage through them. I am now buying my postage from them and have been operational since 7 September. During the time I was down, Amazon had a few failed payments to me. I have been trying to get this money from them ever since with no luck. My cases are transferred without response apart from one time when I got a response that they couldn't look into my case because of an 'internal error'.

How do I get my money from them if I can't speak to anyone about it? My requests to speak to a manager or make an official complaint result in the support chat being terminated. Surely Amazon has internal time frames by which cases should be resolved? Or can they just keep a case pending indefinitely?

My only idea is to take them to the small claims court, has anyone had any success via this route?

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