Error: Open packing details to view the error message (issue when trying to add item to shipment)

Hi guys and gals

I’ve had the same couple of errors a few times now. First, when I try to add an item to my inventory, it brings up a message saying the SKU does not exist. Usually I just keep clicking save until it accepts it, so I guess there’s a delay in the system somewhere.

The bigger problem though, is after items have been added, and I suspect this is an item that did not save previously when trying to add the necessary packaging requirements (e.g. polybag or nothing etc), when I try to add the item to a shipment it just brings up the fault message Error: Open packing details to view the error message. But when I select the packing details tab it just says Individual units or create new case pack template.

I don’t know anything about case packing yet, I’m happy to pack individual units until I start getting bulk. But what do I do so that I can just enter in the number of items I wish to send in this shipment, along with the other items?