Hi,

I am selling my products more than 5-6 countries in Amazon with same ASIN numbers. I am brand owner, manufacturer and having registered trademark at UK The Intellectual Property Office. I even registered my brand in Amazon brand registry but I cannot edit title of my products. I used to be able to edit it few months ago but right now, i cannot do anything about it. I created so many cases about it, reps say that there is another winner contributor that prevents me to make editings but there is only me who sells this products. Even "Detail Page Change Request for ASIN" emails comes to my own email adress. There is a software bug i guess.

Is there any such people around here like me who gets the same problem?

I created a number of ASINs for products I produce, I created the ASINs for these and I am and will always be the only seller of these products globally.

I have no interest in registering the trademark for the brand as there is no commercial reason for doing so.

Recently when making a change to the ASIN Amazon has moved the product out the variation and I am no longer able to add it back as I am 'not the brand owner'.

So I am no longer able to edit my own ASINS?! It's bonkers.

I've raised with support and gone round in circles for a week as usual.

We have been experiencing an error message on the backside of our listings

*Error Message

Restricted edit permissions

As you are not the brand owner for this product, you can only create an offer for this ASIN. You are not authorised to make or request an update for any other attribute for this product. If you are the brand owner, please make sure that you’re registered in Brand Registry and this ASIN is registered to your brand.

We are brand registered as the brand owner, the EANs are GS1 registered to us. We have sent screenshots from brand registry showing the trademark information, etc

The case has been open 11 days, they "have requested our internal teams for the updates"

We need to be able to control OUR listings so they can be updated with the correct product information. Any suggestions on how to move case ID 10406770832 to a positive resolution?

Thank you so much!!