CAN;T GET MY MONEY OUT
Amazon deactivated my account several months ago, and are asking for ID etc to give me my money (over 17k!), although they already have all this information. They keep sending me a template email when I complain and ask for it to be escalated and they are breaking uk laws by keeping my money etc. They keep sending a link to arrange a video call, but then that doesn't happen - what the hell do I do?? Disgusting company.
5 replies
Seller_mS10UjVYuuGor
Did you try the disbursement-appeals@amazon.co.uk email as suggested last time you raised the topic?
Roberto_Amazon
Hello! @Florentina_s
This is Roberto. Thank you for using the Forums.
I have confirmed that our performance team is currently reviewing your situation. You will receive a response in the timeline indicated in the notification sent 10/23/2024.
Thanks for the patience, I can assure you this is being reviewed by the right departments.
Roberto
