Generic 5885 error

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_zTWUBVTtHaKxT

Generic 5885 error

I can't add products to the currently sold list. I get error code 5885 and there are other vendors listed. Previously, I did not have such problems when listing products as generics, but this time I am, how should I proceed.

188 views
3 replies
Tags:ASIN, Add a product
10
Reply
3 replies
user profile
Seller_1Gm0ZxCJs2pn0

I'm having the same issue too not sure where I went wrong

00
user profile
Danny_Amazon

Hello @Seller_zTWUBVTtHaKxTthanks for sharing this to forums so we can help take a look. I wanted to share this Help page specific to Amazon Generic products which includes a specific section for error 5885.

I know in the past, issues have arisen when attempting to list a product within Generic, but also including a product ID. Wondering if this could be the case here?

If not, have you raised the issue through support yet? I'd be happy to take a look at a case ID if so!

Thanks,

Danny

00
Follow this discussion to be notified of new activity