Same Day handling time
Hello All,
Im wondering if we have done something bad we used to have same day handling on all orders up to the cut off time set in seller central ( and the shipping estimates would reflect that to customers ). The cut off is still set to 4pm.
However now items orders before our shipping cut off today show tomorrow as there ship by day ? There doesnt appear to be an option to set same day dispatch. Can anyone help me ?
Does this screen show same day for some people ?
3 replies
Seller_hLHls2hV7bS8p
Cut off is 3 pm customer-facing, leaving an hour for it to pend.
I often get an order come through at 4:00 that was placed at 3:00.
If you’re getting orders before 3:00 that are showing ship by tomorrow, it may be the option the customer chose. I know for us SFP, if a customer chooses standard, it’ll show as ship by tomorrow.
Seller_EYKJw3qkYfEhb
Its all orders so its not the option a customer is picking.
Does your handling time show a same day option on the screen i shared above ?