IP claim help
Hi guys, my account was deactivated due to IP claims. I have submitted invoices from the suppliers that Amazon keep refusing but the invoices clearly states the suppliers details, products purchased and the quantities.
3 replies
Seller_RlZVPg3d6ZUGP
Are they a proper supplier that doesnt also sell to retail?
Seller_ZJhFeE3tNKzfh
As above - if they are from a retailer - you might struggle - but provided you have wholesaler invoices - try marking up the invoices with the ASIN to identify the product.
Amazon seller support don't understand that companies outside of amazon don't use the ASIN as a SKU.
Simon_Amazon
Hello @Seller_BUuOlOLCdimSL,
Here Simon from Amazon, happy to try and help.
Have you tried to contact the Account Health Support Team via the 'Call Me Now' button?
The team might be able to assist you.
Best,
Simon
