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My account is DEACTIVATE
Dear Amazon Seller Support Team,
My amazon seller account has been DEACTIVATED but i don’t even sell a thing yet. I have submitted all of my documents but it is never enough to be able to make the account activated. They said I have multiple accounts which i never had before. I submit more than two-month times and try everything I can without being able to seek help because there is just a robot who replies to me. Now I really want to close my account forever. But still can’t because the account is deactivated. It would be very appreciated if humans were able to give me advice on how to close the account. I do Give up.
Thanks youuu
3 replies
Seller_k2X0L9mVRT0pW
neither you nor Amazon themselves can close an account that has been deactivated.
Abella_AMZ
Hello @Seller_Q7P6hWvFJWSBW,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
I understand that you need help to reactivate your account as it has been deactivated due to the relations with another account.
Even if you do not own another account, your account does share at least one significant point of information with this other account. That information connects their status and actions to your account.
Do you share bank accounts, credit cards, or inventory with another Selling Partner?
Do you share computers with another Seller? Office space? Home address?
Do you have a global account?
Please go through all the marketplaces like US , Japan and check the reason of de-activation in performance notification.
Please identify the link between the related accounts and get back to us. We'll provide guidance based on that information.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
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