Complaint for Violating the policy Parellel Import

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Seller_CY5jn4l6EfehB

Complaint for Violating the policy Parellel Import

Hi everyone,

I bought this product Himalaya toothpaste directly from the retailer and also from Amazon Spain, the retailer sent me an invoice and so did Amazon Spain. Amazon approved my request to sell this product on Amazon and after selling it for a few months I suddenly got a complaint for violating the policy. I have submitted all the documents I had many times now and they are getting rejected automatically leaving my account health at risk. Any idea what to do? There is now only one option left for me to accept the violation which is wrong as the product is in no way a counterfeit or a copyright

Please help

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Tags:Account Health, Product authenticity
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Seller_RlZVPg3d6ZUGP

Presumably you havent got permission from the brand to sell in the UK and have been selling it as new? This isnt a valid supply chain in Amazons eyes so they wont accept a receipt from a retailer as permission to sell in another country

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