Seller Identity Verification,7 days no reply！！！
Dear Amazon Seller Support Team,
I updated my seller identity verification documents on July23, and until today, Aug 1, I have not received any response. It has been 7 days without a reply!
The seller identity verification page still shows the status as "under review."
Please refer to the following case details:
Case ID: 13221147961
Could you please help expedite the verification process?
Thank you for your assistance, and I look forward to your response.
Kind regards,
@Cooper_Amazon @Micah_Amazon @Atlas_Amazon @Sonny_Amazon
3 replies
Seller_kIukTwdhvntAp
Amazon time is not anything close to what the rest of the world recognizes as a time frame. That 72 hours used so often by Amazon can be anywhere from three days to three weeks or even longer.
EVERYTHING is backed up due to all the INFORM 'stuff' and all the suspensions for people that simply can't be bothered to read any rules.
For Brand Registry three weeks is getting pretty close to resolution time in MOST cases though some take even longer.
Honestly if anything less than two weeks is 'too long for waiting' you are going to have a very stressful AND disappointing time on Amazon.
They are well known for making a snail look fast.
Cooper_Amazon
Good Morning @Seller_nJMAn6ZrIqXXl, I have escalated your situation to the Seller Identity Verification team. They should get back to us within the next few days. Looking forward to providing you with an update soon. Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_nJMAn6ZrIqXXl - I wanted to follow up with you regarding your Seller Identity Verification. It looks like your documents did not meet the proper requirements. Please review case ID 13221147961 in your case log for specific reasons why your documentation was rejected and let us know if you have any questions about the outcome of your Seller Identity Verification application. Have a wonderful weekend. Sincerely, Cooper_Amazon
